1. Temporary change to opening hours for New QEII Hospital Urgent Care Centre due to COVID-19 pandemic

    Advice and Information -

    From today onwards (Monday 11 January), the New QEII Hospital Urgent Care Centre for minor illnesses and injuries in Welwyn Garden City will close its doors to new patients at 10pm every day. It will reopen at 8am every morning.

  2. Hertfordshire Covid-19 Vaccination update

    Advice and Information -

    The national vaccination programme is well underway in Hertfordshire and both the Pfizer/BioNTech and Oxford/AstraZeneca Covid-19 vaccines are being given to local people.

  3. Not being registered with a GP practice could delay receiving your COVID-19 vaccination

    Advice and Information -

    To ensure you are offered the COVID-19 vaccine, it is very important that you are registered with a GP practice. Not being registered with a GP practice could delay receiving your vaccination.

  4. Access to NHS Dental Services in Hertfordshire. Summary of Enter and View Programme 2017-2019: Findings and Self Audit Checklist

    Report -

    What do dental practices need to do to make them accessible for their patients?

  5. Survey launched to gain views on end of life care in East and North Hertfordshire

    News -

    Across East and North Hertfordshire, a new survey has been launched to gain vital feedback on end of life care to help improve services and share learnings.

  6. Improving Healthcare Access for Veterans

    Report -

    We engaged with the veteran community in Hertfordshire to find out their experiences of accessing healthcare.

  7. Healthwatch England investigates GP access during COVID-19

    News -

    The COVID-19 pandemic has fundamentally changed the way people access their GP practice and a report by Healthwatch England has found not everyone is pleased with these changes.

  8. The Care Quality Commission (CQC) has investigated ‘do not attempt cardiopulmonary resuscitation’ decisions made during Covid-19.

    News -

    The CQC said it was unacceptable for any do not attempt cardiopulmonary resuscitation (DNACPR) decisions to be made without proper conversations with the individual, or an appropriate representative, taking into account their wishes and needs.

  9. Planning the Future of Mount Vernon Cancer Services for the people of Hertfordshire

    News -

    The review of Mount Vernon Cancer Services is moving into a new engagement stage and project organisers want to hear from you. Find out what is happening now and how you can get involved and have your say.

  10. Covid-19 Vaccine Frequently Asked Questions

    Advice and Information -

    The COVID-19 vaccine is our best defence against the virus, alongside effective social distancing, wearing a mask and washing your hands. Getting vaccinated means protecting yourself and may also help to protect your family and friends.

  11. Armed Forces Day 2021 – What has happened since we published our Veterans Healthcare Access Report?

    News -

    Saturday 26th June 2021 was Armed Forces Day and an ideal occasion to look at what has been achieved since we published our Veterans Healthcare Access report last March.

  12. Covid-19 safety measures stay in place at healthcare settings

    Advice and Information -

    Official message from NHS England - Anyone using or visiting healthcare settings must continue to wear a face covering and stick to social distancing rules.

  13. Survey to understand barriers to self-isolation

    News -

    Have you had to self-isolate in the last six months? Hertfordshire County Council is carrying out a survey to understand the challenges and barriers people face when required to self-isolate.

  14. Pregnant women encouraged to get the Covid-19 vaccine

    Advice and Information -

    In a recent letter to midwives, obstetricians and GPs, Jacqueline Dunkley-Bent, Chief Midwife, reminds all healthcare professionals that ‘they have a responsibility to proactively encourage pregnant women to get vaccinated.’

  15. New age groups eligible for COVID-19 vaccination

    Advice and Information -

    The Joint Committee on Vaccination and Immunisation (JCVI) is advising that all 16 and 17 year olds receive their first dose of the Pfizer-BioNTech vaccine.

  16. Barbara Birch: Volunteer Interview

    Blog -

    Barbara is an Enter & View Authorised Representative and has been volunteering with us since 2016.

  17. Improving Dental Information Online

    Report -

    During the past 18 months, patients have found it very difficult to find up-to-date information about NHS dental practices. Read our report to find out why and how patients could be better supported to find the information they need.

  18. Improving Dental Information Online

    News -

    During the past 18 months, patients have found it very difficult to find up to date information about NHS dental practices. Read our report to find out why and how patients could be better supported to find the information they need.

  19. Health and Social Care Bill moves through Parliament

    News -

    A Health and Social Care Bill was introduced to Parliament in early July.

  20. Young people aged 12-15 are being encouraged to have a COVID-19 vaccination

    Advice and Information -

    The Government are encouraging all 12–15 year olds to have their first dose of the Pfizer-BioNTech vaccine.

  21. People living in the poorest areas waiting longer for hospital treatment

    News -

    The King’s Fund and Healthwatch England have jointly called for urgent action to address hospital waiting lists and improve patients’ experience of delays to treatment.

  22. NHS sets plan to improve GP access

    News -

    The NHS has published a plan for improving access to GP appointments for patients alongside supporting GPs and their teams.

  23. Feeling the effects of Long COVID? There is help available.

    Advice and Information -

    For some people who have had Coronavirus (COVID-19), their symptoms can last for a long time after the initial infection has gone.

  24. Bereavement Advice and Support in Hertfordshire

    Advice and Information -

    Losing a loved one can be very distressing and affects us all in many different ways. Some of the physical and emotional challenges can start even before the loss of life itself.

    It is important to know there is help and support available.

  25. Ask your GP to become Veteran Friendly

    News -

    This Remembrance Day, show your support for veterans by encouraging your Hertfordshire GP practice to become Veteran Friendly accredited, so they can provide better care for veteran patients and, in some cases, prioritise their treatment.

  26. What is Adult Social Care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  27. New winter wellbeing guide for all Hertfordshire households

    News -

    This winter, it is more important than ever that we do what we can to boost our immunity and stay as healthy and well as possible.

  28. Working Together to Improve GP Access

    News -

    By working together with patients, GPs and the NHS, we are helping tackle the widespread concerns voiced by patients about accessing GP services since the pandemic.

  29. Plans to accelerate Covid-19 booster vaccination programme

    Advice and Information -

    The Government recently announced plans to accelerate the booster vaccination programme in England.

  30. Concerns about dental care at a record high

    News -

    Healthwatch England research has provided a stark reminder that decision-makers must act quickly to improve dentistry.

  31. What do I do if I’m unwell over the festive period?

    News -

    It can be difficult to know who to contact and what to do if you are unwell during the festive period. Here you’ll find a list of services and when best to contact them.