News and reports | Healthwatch Hertfordshire

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Improving Healthcare Access for Veterans

We engaged with the veteran community in Hertfordshire to find out their experiences of accessing healthcare.

coronavirus vaccine vials

Coronavirus Vaccine: Share your thoughts

The national COVID-19 vaccination programme is well underway in Hertfordshire, with both the Pfizer/BioNTech and Oxford/AstraZeneca vaccines being given to local residents. Whether you have had the vaccine or not, we want to...

16 February 2021

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Digital Exclusion Case Studies: Covid-19 Patient Experience

We spoke to people who are digitally excluded to find out their reasons for not being online, and how this has affected their experiences during the coronavirus pandemic.

10 December 2020

Man wearing a face mask during the pandemic

Covid-19 Patient Experiences – What can Hertfordshire learn?

During lockdown, we have celebrated the NHS and others who have continued to put their own health at risk to deliver what services they can. However, there have been challenges and concerns raised about how patients have...

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Experiences of Annual Health Checks: Voices from the Learning Disability Community

Annual Health Checks for people with learning disabilities were being missed, or not done properly by local GP’s. This is how we helped.

man lying down in a hospital bed with a child holding his hand

The Care Quality Commission (CQC) has investigated ‘do not attempt cardiopulmonary resuscitation’ decisions made during Covid-19.

The CQC said it was unacceptable for any do not attempt cardiopulmonary resuscitation (DNACPR) decisions to be made without proper conversations with the individual, or an appropriate representative, taking into account their wishes and needs.

medical instrument used by doctor

Healthwatch England investigates GP access during COVID-19

The COVID-19 pandemic has fundamentally changed the way people access their GP practice and a report by Healthwatch England has found not everyone is pleased with these changes.

Rear view of a male soldier in uniform walking with a lady pushing a buggy

Improving Healthcare Access for Veterans

Find out what the veteran community in Hertfordshire told us about their experiences of accessing healthcare.

Latest reports and publications

Rear view of a male soldier in uniform walking with a lady pushing a buggy

Improving Healthcare Access for Veterans

We engaged with the veteran community in Hertfordshire to find out...

Man looking to camera smiling

Connect Health Mystery Shop and Clinic Survey of the PhysioLine Service in West Hertfordshire

What’s it like having a Physiotherapy assessment on the telephone and...

Dental tools

Access to NHS Dental Services in Hertfordshire. Summary of Enter and View Programme 2017-2019: Findings and Self Audit Checklist

24 February 2021

What do dental practices need to do to make them accessible for their...

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Healthwatch Board Meeting in Public - 23rd February 2021

16 February 2021

Read more about our February 2021 Board meeting in public. Our Board...