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Latest news and reports

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Making the patient voice heard across Health and Social Care in Hertfordshire – Our Annual Report for 2020/21

Read about our efforts during the past year to ensure the patient voice was heard amid the Covid-19 pandemic and improvements made to Hertfordshire services as a result.

Veteran

Armed Forces Day 2021 – What has happened since we published our Veterans Healthcare Access Report?

Saturday 26th June 2021 is Armed Forces Day and an ideal occasion to look at what has been achieved since we published our Veterans Healthcare Access report in March.

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Digital Exclusion Case Studies: Covid-19 Patient Experience

We spoke to people who are digitally excluded to find out their reasons for not being online, and how this has affected their experiences during the coronavirus pandemic.

10 December 2020

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Covid-19 Patient Experiences – What can Hertfordshire learn?

During lockdown, we have celebrated the NHS and others who have continued to put their own health at risk to deliver what services they can. However, there have been challenges and concerns raised about how patients have...

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Experiences of Annual Health Checks: Voices from the Learning Disability Community

Annual Health Checks for people with learning disabilities were being missed, or not done properly by local GP’s. This is how we helped.

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Healthwatch Hertfordshire – Annual General Meeting 13th July 2021

Every year our AGM is an opportunity to reflect and celebrate our achievements over the past year.

Coronavirus Stay at Home Message

Survey to understand barriers to self-isolation

Have you had to self-isolate in the last six months? Hertfordshire County Council is carrying out a survey to understand the challenges and barriers people face when required to self-isolate.

NHS Urgent Care Centre Sign outside building

Welwyn Garden City Urgent Care Centre – decision made on opening hours

Welwyn Garden City’s Urgent Care Centre (UCC) is to close overnight, due to very low numbers of patients using its services at night for a number of years.

Latest reports and publications

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Healthwatch Board Annual General Meeting - 13th July 2021

Read more about our 2021 AGM, where the members approved the accounts...

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Healthwatch General Meeting and Board Meeting in Public - 25th May 2021

Read more about our May 2021 General and Board meeting in public. Our...

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Improving Healthcare Access for Veterans

We engaged with the veteran community in Hertfordshire to find out...

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Connect Health Mystery Shop and Clinic Survey of the PhysioLine Service in West Hertfordshire

What’s it like having a Physiotherapy assessment on the telephone and...