1. Report -

    Read about Healthwatch Hertfordshire’s experience of participating in PLACE audits with 6 NHS Trusts and their recommendations to the Trusts to improve the process for patient assessors.
  2. Report -

    We were asked to support a local Oral Health Needs Assessment on 'Access to Primary Care Dental Services'. Find out what local residents had to say about their experiences of dental services.
  3. Report -

    Read more about our February 2017 Board meeting in public.
  4. News -

    Our report, “Access to NHS Dental Services in Hertfordshire 2016”, has been welcomed by the NHS England dental team after recently being passed on by the Hertfordshire County Council Health Scrutiny Board.
  5. Report -

    Read more about our May 2017 Board meeting in public.
  6. News -

    Read about some exciting developments to our volunteer programme.
  7. News -

    Healthwatch Hertfordshire values the work of its Volunteers and on 6th June we are holding a celebration event in Welwyn Garden City.
  8. Blog -

    Keith Shephard has been volunteering for Healthwatch Hertfordshire for almost five years and shares his reasons for volunteering and commitment to the charity.
  9. Report -

    Read about who we are, what we do and what we have achieved in this year’s Annual Report.
  10. Report -

    The reports from 7 dental practices we visited using our legal power to Enter and View.
  11. News -

    To coincide with National Volunteer Week 2017 Healthwatch Hertfordshire invited their 50+ volunteers to a celebration event in Welwyn Garden City on a very wet Tuesday on 6th June.
  12. Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
  13. News -

    At the end of July Paul and Alice were lucky enough to be able to attend the Herts Aid Football Football Tournament Cup.
  14. News -

    Healthwatch Volunteers involved in reviewing access to NHS Dental Health Services in Hertfordshire.
  15. News -

    We have recently collaborated with #TeamHerts to promote our new and existing volunteering opportunities.
  16. News -

    Our first Volunteer Induction Session, following the recent launch of some exciting new volunteer roles, took place on 18th July at the Focolare Centre in Welwyn Garden City.
  17. Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?
  18. Report -

    Read more about our September 2017 Board meeting in public.
  19. News -

    There’s not long left until this important consultation closes! Although there has been a good response rate so far, there are still many of you who haven’t shared your views yet.
  20. News -

    Anxious families now faced with the cold reality of losing the Children’s Disability Unit they rely on.
  21. Advice and Information -

    September 13th is World Sepsis Day. Often known as severe blood poisoning, sepsis can affect the whole body, and is the leading cause of death from infection.
  22. News -

    Find out what our volunteers reported when they visited four sites in Hertfordshire this year to assess non-clinical services on behalf of Healthwatch Hertfordshire.
  23. News -

    The East of England Ambulance has been awarded a caretaker contract to provide non-emergency patient transport in Bedfordshire, Luton and Hertfordshire.
  24. News -

    Hertfordshire County Council have asked us to let you know about a current consultation: The Pharmaceutical Needs Assessment 2018.
  25. Report -

    The report from our visits to Accident and Emergency, Minor Injuries, wards and Outpatients at St Albans City and Watford Hospitals using our legal power to Enter and View.
  26. Report -

    Read more about our AGM where the members approve the accounts and elect the trustees new to the Board, or conduct a re-election where a member’s term has reached three years.
  27. News -

    On the 20th September Jane and Alice attended a really positive #TeamHerts Volunteers’ Event at Ware Priory.
  28. News -

    Our Enter and View volunteers also known as Authorised Representatives have been busy doing visits at the Princess Alexandra (PAH) Hospital in Harlow this month.
  29. News -

    On Friday the 12th October Michael Downing our Chairman opened our 2017 Annual General Meeting.
  30. News -

    We attended Hatfield Healthfest on Saturday 23rd September which gave us a great opportunity to get out and talk to people in the community.
  31. News -

    To improve our important Enter and View Programme we recently developed and launched accessible training for people with learning disabilities.
  32. News -

    In the past week, the Care Quality Commission has published 359 reports on services which have been inspected by specialist teams of inspectors.
  33. News -

    Over the last year Healthwatch has heard from 341,000 people, carers and staff, all of whom have given their time to share their experiences of health and social care services.
  34. Report -

    Read more about our November 2017 Board meeting in public.
  35. News -

    We had our second induction session for new volunteers on Tuesday 24th October. Led by Priya, it was a half-day event, attended by a small group of interested volunteers.
  36. News -

    Our work on Mental Health remains a Healthwatch Hertfordshire priority, but following much discussion and a consultation, our Mental health Service Watch group has decided that there are more effective ways of engaging on the subject.
  37. Report -

    The reports from 7 dental practices we visited using our legal power to Enter and View.
  38. News -

    We are delighted to announce that at the Healthwatch Annual General Meeting held on 20th November four new Trustees were appointed to our Board.
  39. News -

    Our Quality Improvement Sub-Committee (QISC) Away Day was by coincidence held on International Volunteer Day. It gave us a greater opportunity to celebrate our volunteers, and all the good work they have done for the organisation over the past year.
  40. Report -

    The reports from 9 care homes we visited using our legal power to Enter and View.
  41. Report -

    The report from our visits to Penn ward, Ray ward and Kingsmoor Emergency Assessment Unit at The Princess Alexandra Hospital in Harlow using our legal power to Enter and View.