1. Report -

    Read more about our December 2015 Board meeting in public.
  2. Report -

    Read more about our February 2016 Board meeting in public.
  3. Report -

    Read more about our April 2016 Board meeting in public.
  4. News -

    We have been working with Herts County Council to find out what people with learning disabilities, their carers and support workers think about Annual Health Checks. The response was fantastic and our report is now available.
  5. Report -

    Read more about our August 2016 Board meeting in public.
  6. Report -

    Read more about our October 2016 Board meeting in public.
  7. Report -

    Read more about our December 2016 Board meeting in public.
  8. Report -

    Read more about our February 2017 Board meeting in public.
  9. Report -

    Read more about our May 2017 Board meeting in public.
  10. Report -

    Read more about our September 2017 Board meeting in public.
  11. Report -

    Read more about our November 2017 Board meeting in public.
  12. Report -

    Read more about our June 2016 Board meeting in public.
  13. Report -

    Read more about our February 2018 Board meeting in public.
  14. Report -

    Read more about our May 2018 Board meeting in public.
  15. Report -

    Read more about our August 2018 Board meeting in public.
  16. Report -

    Read more about our November 2018 Board meeting in public.
  17. Report -

    Read more about our February 2019 Board meeting in public.
  18. Report -

    Read more about our May 2019 Board meeting in public.
  19. Report -

    Read more about our August 2019 Board meeting in public.
  20. Report -

    Read more about our November 2019 Board meeting in public.
  21. Report -

    Read more about our April 2018 General Board meeting in public.
  22. Report -

    Read more about our AGM where the members approve the accounts and elect the trustees new to the Board, or conduct a re-election where a member’s term has reached three years.
  23. Report -

    Read more about our AGM where the members approve the accounts and elect the trustees new to the Board, or conduct a re-election where a member’s term has reached three years.
  24. Report -

    Read more about our AGM where the members approve the accounts and elect the trustees new to the Board, or conduct a re-election where a member’s term has reached three years.
  25. Report -

    Read more about our AGM where the members approve the accounts and elect the trustees new to the Board, or conduct a re-election where a member’s term has reached three years.
  26. Report -

    Read more about our AGM where the members approve the accounts and elect the trustees new to the Board, or conduct a re-election where a member’s term has reached three years.
  27. Report -

    Read more about our AGM, where the members approve the accounts and elect the trustees new to the Board, or conduct a re-election where a member’s term has reached three years.
  28. Report -

    Read more about our February 2020 Board meeting in public. Our Board members reviewed and signed off our ‘Patient Experience at West Hertfordshire Hospitals NHS Trust’ report.
  29. Report -

    Read more about our August 2020 Board meeting in public. Our Board members reviewed and signed off our new Strategy for 2020 – 24 and looked at the highlights of our achievements based on information from contract monitoring returns in 2019-20.
  30. Advice and Information -

    As older people are at an increased risk of severe illness, NHS and Government guidance advises that older people need to be particularly stringent in following social distancing and staying at home.
  31. Report -

    Read more about our November 2020 Board meeting in public. Our Board members reviewed and signed off a new Decision Making Procedure and agreed the dates of their public Board meetings taking place in 2021.
  32. Report -

    This policy explains how Healthwatch Hertfordshire makes its decisions in a fair and transparent way.
  33. Report -

    The reports from 12 care homes we visited using our legal power to Enter and View.
  34. Report -

    The reports from 8 care homes we visited using our legal power to Enter and View.
  35. Report -

    The reports from 9 care homes we visited using our legal power to Enter and View.
  36. Report -

    The reports from our visits to Westgate Care Centre, Ware as requested by Hertfordshire County Council (HCC) and East and North Hertfordshire Clinical Commissioning Group (ENHCCG).
  37. Report -

    The summary report from our visits to Halcyon Days Care Home, Autumn Vale Care Centre and Heath Lodge Care Home run by Gold Care Homes Ltd following our rolling programme of care home visits.
  38. Report -

    This policy and procedure outlines: what Enter & View is, how Healthwatch Hertfordshire plans its visits, and how Authorised Representatives should conduct the visit. It also includes information on our statutory powers to do this.
  39. Report -

    This Annual Report provides an outline of our work and the impact it has had over the past year. It also looks to the future, outlining key priorities and planned activities for the year ahead.
  40. Report -

    It is important that more people in Hertfordshire know who we are and what we do and how to contact us. Read about the work that we have been doing this year to promote this across the County.
  41. Report -

    Ensuring that the voices of patients and service users are heard is a fundamental activity. Find out more about what we have been doing over the past year to represent and champion patients and the public in Hertfordshire.
  42. Report -

    Read about who we are, what we do and what we have achieved in this year’s Annual Report.
  43. Report -

    It is Annual Report time, and a chance to reflect on another positive and achieving year. This report portrays an exciting picture of the wide range of activities and achievements over the last 12 months.
  44. Report -

    Our Annual Report looks back at what Healthwatch Hertfordshire has achieved over the past year. 2018 was the 70th anniversary of the NHS – marked by celebratory events, speeches and more importantly a boost to funding.
  45. Report -

    Read about the work that we have been doing over the past year to hear the patient voice in Hertfordshire and to recommend improvements to health and social care services.
  46. Advice and Information -

    On the 22nd of June, the Government updated the advice for those shielding. The new advice is being carried out in two phases on 6th of July and 1st of August. The advice takes into account the reduction in COVID-19 infection rates in recent weeks.
  47. Report -

    The reports from 7 dental practices we visited using our legal power to Enter and View.
  48. Report -

    The reports from 7 dental practices we visited using our legal power to Enter and View.
  49. Advice and Information -

    From Monday 15th June in line with Government recommendations, outpatients and visitors attending hospital must wear a face covering at all times to help prevent the spread of injection and keep everyone safe.
  50. Advice and Information -

    From Monday, 1 June, people who are shielding are able to go out once a day for exercise but they must maintain social distancing.