1. Cost of Living Crisis: The Impact of our Research

    News -

    As a direct result of our Cost of Living research, local mental health services have teamed up with Hertfordshire County Council’s Money Advice Unit to provide help for those struggling financially and emotionally.

  2. Confidentiality Policy

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    This policy says how our staff and volunteers collect, store and maintain the information that people share with us in a way that values their privacy. The policy also outlines how we adhere to best practice around confidentiality.

  3. Local Health and Care Providers respond to our questions following the Lucy Letby Verdict

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    Following the tragic events at the Countess of Chester hospital, people using health services across Hertfordshire needed to know how similar incidents would be prevented, identified and dealt with.

  4. Cost of Living Research Shortlisted for National Award

    News -

    Healthwatch Hertfordshire has been shortlisted for a national award for its Cost of Living research, which has led to local mental health services teaming up with money advice specialists to help those struggling both financially and emotionally.

  5. Work with us

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  6. Using Sexual Health Services – Experiences of Local People

    News -

    Hertfordshire adults generally have good access to local sexual health services, but have told us they want more information about infections, prevention and testing, as well as clinics in more discreet locations and additional online services.

  7. Hertfordshire Adult Referral Hub Mystery Shop

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    A telephone mystery shop of Hertfordshire’s Adult Referral Hub has found a professional, friendly service, although some improvements are needed to make it easier to speak to the right person or service.

  8. Small Changes Could Improve Cervical Screening Uptake

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    Giving women more say over their cervical screening – such as allowing them to book appointments online, offering appointments outside normal GP hours and making them aware of adjustments to improve their experience – could all help increase uptake.

  9. Community Assembly – 17th May 2024

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  10. Healthwatch Hertfordshire Board Meeting in Public - Thursday 14th March 2024

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    Read more about our March 2024 Board Meeting in public. This time, our Board Members discussed the latest contract monitoring return and updates on the status of our recruitment drives.

  11. Community Assembly: News and Update

    News -

    Friday 16th February saw the first Community Assembly of 2024 with an energetic and engaged cross-sector member turn-out. If you weren’t able to join us, this article provides a summary of the key issues discussed.

  12. Herts Drug and Alcohol Recovery Services Improving Lives

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    Drug and alcohol recovery and reintegration services in Hertfordshire have been positively described as “life-changing” by service users and carers.

  13. Does your child receive NHS orthodontic care? We want to hear from you.

    News -

    We are working with the NHS to ensure children and young people receive the orthodontic care and treatment they need. If you have a child using NHS orthodontic services, we want to hear from you.

  14. Central London Community Healthcare (CLCH) NHS Trust Patient Representatives

    Advice and Information -

    CLCH is looking for Patient Representatives to help improve services, develop new ideas, better understand diverse health needs and focus on what matters most to patients.

  15. Detecting and Managing Atrial Fibrillation in Black, Asian and other Ethnic Groups in Areas of Deprivation

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    A local project aimed at improving detection and management of Atrial Fibrillation in ethnically diverse communities has provided valuable insights into work that can be done to prevent heart disease.

  16. Community Assembly - Year in Review 23-24

    News -

    Since it was launched in September 2021, the Community Assembly for the East and North Herts Health and Care Partnership has grown from strength to strength. Chaired by Healthwatch Hertfordshire, the Assembly has explored issues of concern and heard about some exciting new projects aimed at improving patient experience.

  17. Cost of Living Research receives National Accolade

    News -

    Healthwatch Hertfordshire has been commended nationally for its Cost of Living research, which led to local mental health services teaming up with money advice specialists to help those struggling both financially and emotionally.

  18. Herts Trusts achieve Veteran Aware accreditation

    News -

    Two Hertfordshire NHS Trusts have earned Veteran Aware accreditation, recognising their expertise in addressing the needs of the Armed Forces Community when providing community-based healthcare services.

  19. Healthwatch General Meeting in Public - 2nd May 2024

    Report -

    Join us for our Extraordinary General Meeting, where the company will be voting to elect new members of the Board of Trustees.