1. Report -

    Read about Healthwatch Hertfordshire’s experience of participating in PLACE audits with 5 NHS Trusts and their recommendations to the Trusts to improve the process for patient assessors.
  2. Report -

    Through our involvement with the Information Sharing work stream of the Better Care Fund Programme, we worked with colleagues from health & social care to better understand people’s views on the way health information is collected, recorded & shared.
  3. Report -

    Read more about our April 2015 Board meeting in public.
  4. Report -

    Read more about our June 2015 Board meeting in public.
  5. Report -

    It is important that more people in Hertfordshire know who we are and what we do and how to contact us. Read about the work that we have been doing this year to promote this across the County.
  6. Report -

    Read more about our August 2015 Board meeting in public.
  7. Report -

    Read more about our October 2015 Board meeting in public.
  8. Report -

    Read more about our AGM where the members approve the accounts and elect the trustees new to the Board, or conduct a re-election where a member’s term has reached three years.
  9. Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
  10. Report -

    Read more about our December 2015 Board meeting in public.
  11. Report -

    The reports from 12 care homes we visited using our legal power to Enter and View.