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During the first lockdown, we celebrated the NHS and others who put their own health at risk to deliver what services they could. However, there have been challenges and concerns raised about how patients have been affected. -
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When the NHS launched its ambitious long-term plan in 2019, we asked you what you thought local priorities should be. Thanks to your feedback, the NHS should now have a stronger focus on involving the public in changes to community & health services. -
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Our report on people's experiences of health, social care and community support during the pandemic is published today. It contains the views of more than 660 Hertfordshire residents. Find out what people told us. -
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Through our involvement with the Information Sharing work stream of the Better Care Fund Programme, we worked with colleagues from health & social care to better understand people’s views on the way health information is collected, recorded & shared. -
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What’s it like when you need to find information and support for your loved one with dementia? Take a look at our findings. -
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The national COVID-19 vaccination programme is well underway in Hertfordshire, with both the Pfizer/BioNTech and Oxford/AstraZeneca vaccines being given to local residents. Whether you have had the vaccine or not, we want to hear from you. -
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Across East and North Hertfordshire, a new survey has been launched to gain vital feedback on end of life care to help improve services and share learnings. -
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The CQC said it was unacceptable for any do not attempt cardiopulmonary resuscitation (DNACPR) decisions to be made without proper conversations with the individual, or an appropriate representative, taking into account their wishes and needs. -
Advice and Information -
For some people who have had Coronavirus (COVID-19), their symptoms can last for a long time after the initial infection has gone. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Advice and Information -
Eating disorders are complex mental illnesses that anyone can develop, regardless of age, income and ethnicity. Take a look at some of the common signs of eating disorders and where to go for support if you need help. -
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Young Carers, who look after family or friends, have said that having the right support – such as regular short breaks from caring – is one of the best ways to help them. -
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The government requires all health and wellbeing boards to produce an assessment of pharmaceutical services in its area, at least every three years. -
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Problems with accessing GP surgeries, waits for hospital appointments and care home visiting rules are some of the top concerns you've been sharing with us over the past six months through our Signposting service. -
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Organised by Diabetes UK, 13–19 June is Diabetes Week 2022, which aims to raise awareness, provide support and encourage people to share their experience of living with diabetes. -
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Have you, or someone you care for, ever used Community Nursing services? We are working with other local Healthwatch and NHS England to ensure Community Nursing is working well for patients and carers. -
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Group A streptococcus is a common bacteria that can cause a number of infections, some mild and some more serious. The vast majority are relatively mild, such as throat infections and impetigo. -
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It can be difficult to know who to contact and what to do if you are unwell or struggling at this time of year. Here you’ll find a list of services and when best to contact them. -
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To ensure community nursing meets the needs of East of England patients into the future, we worked with NHS England and local Healthwatch to find out what people thought about the service and how it could be improved. -
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We celebrated World Pharmacist’s Day with the launch of our Views on Community Pharmacies Report, which showed 4 in 5 of those surveyed were satisfied with their local pharmacy and wanted them to offer even more services. -
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GP practices are a crucial contact point for carers - and the people they care for - yet our recent research showed some local carers often felt alone, unsupported and had to put their own needs aside. -
Advice and Information -
The Hertfordshire and West Essex Shared Care Record connects GP practices, hospitals, hospices, out-of-hours/community/mental health services and adult social care information for health professionals. -
Advice and Information -
Many people think we only help with issues relating to health, but if you have concerns about Social Care services and need assistance or advice, we are here for you. -
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It can be difficult to know who to contact and what to do if you are unwell or struggling at this time of year. Here you’ll find a list of services that can help and when best to contact them. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
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We need your help to plan the future of Mount Vernon Cancer Centre services. -
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It’s survey time! -
Advice and Information -
The Integrated Musculoskeletal (MSK) services in Herts Valleys have now moved all appointments to either virtual or telephone appointments.
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Plans are in place to move Moorfields Eye Hospital to a new location and design a new patient friendly centre.
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Healthwatch Hertfordshire alongside Healthwatch Hillingdon has been supporting the Mount Vernon Cancer Centre Review led by NHS England Specialised Commissioning. -
Advice and Information -
In light of recent Public Health and Healthwatch England advice we have been reviewing our activity in response to the coronavirus outbreak. -
Advice and Information -
In response to the current crisis surrounding coronavirus (COVID-19), please see below some key information that we hope will be useful to the public within Hertfordshire and beyond. -
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The East of England Ambulance service took over the contract for Non-Emergency Patient Transport in October 2018. This means that they now provide the service across Hertfordshire instead of the previous provider.
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East and North Hertfordshire CCG is talking to the public, NHS staff and stakeholders about its proposal to close the Urgent Care Centre at the New QEII Hospital overnight. -
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The Mount Vernon Cancer Centre provides outpatient chemotherapy, nuclear medicine, brachytherapy and haematology as well as radiotherapy.
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Throughout April and May, Drug and Alcohol commissioners asked Viewpoint to be involved in the commissioning of a new housing service for homeless people with addiction issues. -
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A formal public consultation has been launched on a proposal to move the services of Moorfields Eye Hospital in City Road, London to a new centre in King’s Cross. -
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In March 2019, the contract for the outpatient pharmacy at the Royal Free Hospital which was provided by Lloyd’s pharmacy ran out. As a result, the service is currently being provided by the newly established Royal Free London Pharmacy Services. -
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People keen to influence the future of the NHS in Hertfordshire are being encouraged to make their views known at a number of events this month.
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In October 2017, Herts Valleys Clinical Commissioning Group (HVCCG) took the decision to withdraw all funding for IVF treatment, which is one of several techniques to help people with fertility problems having a baby. -
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With growing pressure on the NHS – an ageing population, more people living with long-term conditions, and lifestyle choices affecting people’s health – changes are needed to make sure everybody gets the support they need.
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Herts Valleys Clinical Commissioning Group, who cover the Three Rivers, Decorum, Watford, St Albans, and Hertsmere areas, have awarded the adult community health care contract to Central London Community Health Care Trust.
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The Care Quality Commission (CQC) has appointed Kate Terroni as Chief Inspector of Adult Social Care and starts her new role in May. -
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Christine Allen has been appointed as Chief Executive of the West Hertfordshire Hospitals NHS Trust. Born in Watford she is a high achiever with an impressive track record as a leader in the NHS. -
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Though winter is often thought of as a cheerful time of festivity and family, the colder months can exacerbate some of the daily challenges of later life, from isolation to fuel poverty. -
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Ambulance bosses have announced today that Dorothy Hosein has joined the service as interim CEO. -
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Hertfordshire County Council have asked us to let you know about a current consultation: The Pharmaceutical Needs Assessment 2018. -
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The East of England Ambulance has been awarded a caretaker contract to provide non-emergency patient transport in Bedfordshire, Luton and Hertfordshire. -
Advice and Information -
To keep urgent NHS services safe and to make sure that they are available for everyone who needs them, an appointment system for urgent and emergency care is being introduced across the country from 1 December. -
Advice and Information -
From today onwards (Monday 11 January), the New QEII Hospital Urgent Care Centre for minor illnesses and injuries in Welwyn Garden City will close its doors to new patients at 10pm every day. It will reopen at 8am every morning.
