Non-Emergency Patient Transport Survey

News - 3 December 2019

The East of England Ambulance service took over the contract for Non-Emergency Patient Transport in October 2018. This means that they now provide the service across Hertfordshire instead of the previous provider.

Healthwatch staff member speaking to a member of the public about their experience

The East of England Ambulance service took over the contract for Non-Emergency Patient Transport in October 2018. This means that they now provide the service across Hertfordshire instead of the previous provider.

Non-Emergency Patient Transport Survey Results

Update December 2020

Following the introduction of the new contract we carried out a survey to assess customer experience of the new service. This work is complete and you can read the findings here

Non-Emergency Patient Transport Report
Download (PDF 584 KB)

Share your experiences

Tell us about your experiences

Take just 5 minutes to tell us about your experience of health and/or social care services to help the NHS know what worked, and what could be improved.

Share your experiences

You might also be interested in

Three stacked folders

Communications Policy

This policy acts as a guide for Trustees and staff when using communications (including social media) to promote the work of Healthwatch Hertfordshire.
Report