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Advice and Information -
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis. -
News -
The National Institute of Health Research (NIHR) are seeking three members who represent patients, service users, carers and the public to become part of a Public and Community Involvement, Engagement and Participation Coordinating Group (PCEIP).
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Advice and Information -
A recent study released by Alzheimer’s Research UK found that half of the adults in the UK are unable to identify any of the key risk factors for dementia.
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News -
A report released this week by Healthwatch Hertfordshire shows the outstanding phone support being given for people living with dementia, and their families, within the county. -
Report -
What’s it like when you need to find information and support for your loved one with dementia? Take a look at our findings. -
News -
The CQC said it was unacceptable for any do not attempt cardiopulmonary resuscitation (DNACPR) decisions to be made without proper conversations with the individual, or an appropriate representative, taking into account their wishes and needs. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
News -
Do you find your care home visiting arrangements flexible and supportive? Share your experiences of visiting so that we can help care homes to ensure that visits are safe, as well as meaningful, for you. -
News -
Thanks to our audit of care home websites and a visitor survey across the County, two new guides have been published to provide clarity about visiting since the pandemic. -
News -
GP practices are a crucial contact point for carers - and the people they care for - yet our recent research showed some local carers often felt alone, unsupported and had to put their own needs aside. -
Advice and Information -
Many people think we only help with issues relating to health, but if you have concerns about Social Care services and need assistance or advice, we are here for you. -
News -
We need your help to plan the future of Mount Vernon Cancer Centre services. -
News -
During the first lockdown, we celebrated the NHS and others who put their own health at risk to deliver what services they could. However, there have been challenges and concerns raised about how patients have been affected. -
News -
It’s survey time! -
Advice and Information -
The Integrated Musculoskeletal (MSK) services in Herts Valleys have now moved all appointments to either virtual or telephone appointments.
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News -
Plans are in place to move Moorfields Eye Hospital to a new location and design a new patient friendly centre.
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News -
Healthwatch Hertfordshire alongside Healthwatch Hillingdon has been supporting the Mount Vernon Cancer Centre Review led by NHS England Specialised Commissioning. -
Advice and Information -
In light of recent Public Health and Healthwatch England advice we have been reviewing our activity in response to the coronavirus outbreak. -
Advice and Information -
In response to the current crisis surrounding coronavirus (COVID-19), please see below some key information that we hope will be useful to the public within Hertfordshire and beyond. -
News -
The East of England Ambulance service took over the contract for Non-Emergency Patient Transport in October 2018. This means that they now provide the service across Hertfordshire instead of the previous provider.
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News -
East and North Hertfordshire CCG is talking to the public, NHS staff and stakeholders about its proposal to close the Urgent Care Centre at the New QEII Hospital overnight. -
News -
The Mount Vernon Cancer Centre provides outpatient chemotherapy, nuclear medicine, brachytherapy and haematology as well as radiotherapy.
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News -
Throughout April and May, Drug and Alcohol commissioners asked Viewpoint to be involved in the commissioning of a new housing service for homeless people with addiction issues. -
News -
A formal public consultation has been launched on a proposal to move the services of Moorfields Eye Hospital in City Road, London to a new centre in King’s Cross. -
News -
In March 2019, the contract for the outpatient pharmacy at the Royal Free Hospital which was provided by Lloyd’s pharmacy ran out. As a result, the service is currently being provided by the newly established Royal Free London Pharmacy Services. -
News -
People keen to influence the future of the NHS in Hertfordshire are being encouraged to make their views known at a number of events this month.
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News -
In October 2017, Herts Valleys Clinical Commissioning Group (HVCCG) took the decision to withdraw all funding for IVF treatment, which is one of several techniques to help people with fertility problems having a baby. -
News -
With growing pressure on the NHS – an ageing population, more people living with long-term conditions, and lifestyle choices affecting people’s health – changes are needed to make sure everybody gets the support they need.
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News -
Herts Valleys Clinical Commissioning Group, who cover the Three Rivers, Decorum, Watford, St Albans, and Hertsmere areas, have awarded the adult community health care contract to Central London Community Health Care Trust.
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News -
The Care Quality Commission (CQC) has appointed Kate Terroni as Chief Inspector of Adult Social Care and starts her new role in May. -
News -
Christine Allen has been appointed as Chief Executive of the West Hertfordshire Hospitals NHS Trust. Born in Watford she is a high achiever with an impressive track record as a leader in the NHS. -
Advice and Information -
Though winter is often thought of as a cheerful time of festivity and family, the colder months can exacerbate some of the daily challenges of later life, from isolation to fuel poverty. -
News -
Ambulance bosses have announced today that Dorothy Hosein has joined the service as interim CEO. -
News -
Hertfordshire County Council have asked us to let you know about a current consultation: The Pharmaceutical Needs Assessment 2018. -
News -
The East of England Ambulance has been awarded a caretaker contract to provide non-emergency patient transport in Bedfordshire, Luton and Hertfordshire. -
Advice and Information -
To keep urgent NHS services safe and to make sure that they are available for everyone who needs them, an appointment system for urgent and emergency care is being introduced across the country from 1 December. -
Advice and Information -
From today onwards (Monday 11 January), the New QEII Hospital Urgent Care Centre for minor illnesses and injuries in Welwyn Garden City will close its doors to new patients at 10pm every day. It will reopen at 8am every morning. -
Report -
When the NHS launched its ambitious long-term plan in 2019, we asked you what you thought local priorities should be. Thanks to your feedback, the NHS should now have a stronger focus on involving the public in changes to community & health services. -
Report -
Our report on people's experiences of health, social care and community support during the pandemic is published today. It contains the views of more than 660 Hertfordshire residents. Find out what people told us. -
News -
We have some news on the latest with the Mount Vernon Cancer Review.
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Report -
We carried out a short survey to understand service user experiences of Non-Emergency Patient Transport, provided by the East of England Ambulance Service in Hertfordshire. Find out what people told us here. -
Report -
Annual Health Checks for people with learning disabilities were being missed, or not done properly by local GP’s. This is how we helped. -
News -
Legal agreement to fund Nascot Lawn in Watford has finally been completed -
News -
NHS organisations in the East of England and North London are working together to review services at Mount Vernon Cancer Centre and resolve concerns about the ageing estate, support facilities and patient pathways. -
News -
Healthwatch Hertfordshire has been working with Newton Europe to ensure service user experiences fed into their work on improving community and acute services. -
Report -
What’s it like having a Physiotherapy assessment on the telephone and what do patients think of the physiotherapy service provided by Connect Health in West Hertfordshire? Read our report to find out what they said. -
News -
The COVID-19 pandemic has fundamentally changed the way people access their GP practice and a report by Healthwatch England has found not everyone is pleased with these changes. -
News -
The review of Mount Vernon Cancer Services is moving into a new engagement stage and project organisers want to hear from you. Find out what is happening now and how you can get involved and have your say. -
News -
Welwyn Garden City’s Urgent Care Centre (UCC) is to close overnight, due to very low numbers of patients using its services at night for a number of years. -
Report -
During the past 18 months, patients have found it very difficult to find up-to-date information about NHS dental practices. Read our report to find out why and how patients could be better supported to find the information they need.
