1. Temporary change to opening hours for New QEII Hospital Urgent Care Centre due to COVID-19 pandemic

    Advice and Information -

    From today onwards (Monday 11 January), the New QEII Hospital Urgent Care Centre for minor illnesses and injuries in Welwyn Garden City will close its doors to new patients at 10pm every day. It will reopen at 8am every morning.

  2. Mount Vernon Cancer Centre Review

    News -

    NHS organisations in the East of England and North London are working together to review services at Mount Vernon Cancer Centre and resolve concerns about the ageing estate, support facilities and patient pathways.

  3. Connect Health Mystery Shop and Clinic Survey of the PhysioLine Service in West Hertfordshire

    Report -

    What’s it like having a Physiotherapy assessment on the telephone and what do patients think of the physiotherapy service provided by Connect Health in West Hertfordshire? Read our report to find out what they said.

  4. Healthwatch England investigates GP access during COVID-19

    News -

    The COVID-19 pandemic has fundamentally changed the way people access their GP practice and a report by Healthwatch England has found not everyone is pleased with these changes.

  5. Planning the Future of Mount Vernon Cancer Services for the people of Hertfordshire

    News -

    The review of Mount Vernon Cancer Services is moving into a new engagement stage and project organisers want to hear from you. Find out what is happening now and how you can get involved and have your say.

  6. Welwyn Garden City Urgent Care Centre – decision made on opening hours

    News -

    Welwyn Garden City’s Urgent Care Centre (UCC) is to close overnight, due to very low numbers of patients using its services at night for a number of years.

  7. Improving Dental Information Online

    Report -

    During the past 18 months, patients have found it very difficult to find up-to-date information about NHS dental practices. Read our report to find out why and how patients could be better supported to find the information they need.

  8. Improving Dental Information Online

    News -

    During the past 18 months, patients have found it very difficult to find up to date information about NHS dental practices. Read our report to find out why and how patients could be better supported to find the information they need.

  9. Sharing your experiences has made healthcare better for people with a learning disability

    News -

    Local healthcare leaders have made further improvements to Annual Health Checks, in response to our research investigating the experiences of the learning disability community.

  10. NHS sets plan to improve GP access

    News -

    The NHS has published a plan for improving access to GP appointments for patients alongside supporting GPs and their teams.

  11. NHS dentistry: Healthwatch England has co-signed an open letter to the Chancellor of the Exchequer

    News -

    Healthwatch England has co-signed an open letter addressed to the Chancellor of the Exchequer Rishi Sunak calling for a recovery plan for NHS dentistry.

  12. Do you think you get the healthcare you deserve, regardless of race or ethnicity? Share your views and experiences

    News -

    Everybody is entitled to access equal and fair treatment from the NHS. But current ethnic inequalities in healthcare mean this is not always the case.

  13. Healthwatch Hertfordshire has begun work to help end race and ethnic inequalities in local healthcare

    News -

    We have just launched a new project working with local communities and NHS services to improve equality and inclusiveness within the NHS.

  14. What do I do if I’m unwell over the festive period?

    News -

    It can be difficult to know who to contact and what to do if you are unwell during the festive period. Here you’ll find a list of services and when best to contact them.