1. Covid-19 Patient Experiences – What can Hertfordshire learn?

    News -

    During the first lockdown, we celebrated the NHS and others who put their own health at risk to deliver what services they could. However, there have been challenges and concerns raised about how patients have been affected.

  2. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  3. Helping to shape and improve Health and Social Care Services in Hertfordshire

    News -

    Our Annual Report 2019/20 is now published online. The report details the work that we have been doing over the past year to help the patient voice in Hertfordshire and to recommend improvements to health and social care services.

  4. Preventing infection in hospitals

    Advice and Information -

    From Monday 15th June in line with Government recommendations, outpatients and visitors attending hospital must wear a face covering at all times to help prevent the spread of injection and keep everyone safe.

  5. Those with serious conditions should still seek help

    Advice and Information -

    Data has shown that the number of people going to A&E has dropped, prompting concerns that the seriously ill may be staying away because of concerns about catching coronavirus, or not wanting to place additional burden on the NHS.

  6. Advice for parents during coronavirus

    Advice and Information -

    Whilst it is extremely important to follow Government advice to stay at home during this period, it can be confusing to know what to do if your child is unwell or injured. Parents should not delay seeking help or advice.

  7. Essential NHS Services remain available to everyone who needs them

    Advice and Information -

    In line with government guidelines, the vast majority of the public in Hertfordshire are protecting themselves and others from coronavirus by staying at home.

  8. Changes to outpatient activity made in response to Coronavirus (Covid-19) outbreak

    Advice and Information -

    Due to the Coronavirus outbreak, there have been local changes to the NHS provision of non-essential outpatient appointments.

  9. Restrictions to visitation made until further notice due to the Coronavirus outbreak

    Advice and Information -

    Following national guidance, there have been restrictions placed on most hospital visitation.

  10. Visit to St Albans City Hospital, West Hertfordshire Hospitals NHS Trust

    Report -

    The report from our visit to Minor Injuries, Beckett ward and Outpatients at St Albans City Hospital using our legal power to Enter and View.

  11. Changes to hospital discharge in response to Coronavirus

    Advice and Information -

    The Coronavirus outbreak is placing huge press on our local hospitals. So that they can look after patients with acute needs, hospitals are changing the way patients are discharged

  12. Patients with Minor Injuries and Illnesses no longer treated at Lister Hospital as NHS Trust plans ahead

    Advice and Information -

    The Coronavirus outbreak is placing huge pressure on our local hospitals. So that they can look after patients with acute needs, hospitals are changing the way patients are discharged.

  13. NHS 111 First

    Advice and Information -

    To keep urgent NHS services safe and to make sure that they are available for everyone who needs them, an appointment system for urgent and emergency care is being introduced across the country from 1 December.

  14. Covid-19 Patient Experiences – What can Hertfordshire learn?

    Report -

    Our report on people's experiences of health, social care and community support during the pandemic is published today. It contains the views of more than 660 Hertfordshire residents. Find out what people told us.

  15. Meg Carter: Volunteer Interview

    Blog -

    Meg is a Trustee on the Healthwatch Hertfordshire Board.