Those with serious conditions should still seek help

Advice and Information - 29 April 2020

Data has shown that the number of people going to A&E has dropped, prompting concerns that the seriously ill may be staying away because of concerns about catching coronavirus, or not wanting to place additional burden on the NHS.
Ambulance outside an A&E

“If patients are staying away for fear of being a burden on the system, but do have a genuine health problem, they absolutely should still go to their emergency department.”

Dr Katherine Henderson, president of the Royal College of Emergency Medicine

What to do if you are ill and need help 

In line with Dr Henderson’s statement, it is important to remember that emergency NHS services are still available for non-coronavirus patients, and hospitals are equipped to deal with both coronavirus patients and non-coronavirus patients separately and safely. If you have serious symptoms, such as those associated with heart attack, stroke, cancer or diabetes, it is important that you seek help when needed by calling 111 and/or going to A&E. If the situation is an emergency, you should call 999.

Also remember, you can access non-emergency care if you require this too. Your GP practice or dentist is still available if you are concerned about your general health or have a worrying symptom you need to discuss. Appointments can be virtual or face to face in some cases, so do not hesitate in speaking to your practice to see what can be offered safely.

If you have coronavirus symptoms

If you have or are concerned that you have coronavirus symptoms, please do not go to your GP surgery, pharmacy or hospital, instead go to the NHS website to check out the symptoms and get advice and information about what to do next.

For more information on this issue

Visit the Royal College of Emergency Medicine here.

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