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News and reports

A man crossing his arms, standing face on outside a hospital

Mount Vernon Cancer Centre Review – Engagement Events

We need your help to plan the future of Mount Vernon Cancer Centre services.
16 October 2020
News
Man wearing a face mask during the pandemic

Covid-19 Patient Experiences – What can Hertfordshire learn?

During the first lockdown, we celebrated the NHS and others who put their own health at risk to deliver what services they could. However, there have been challenges and concerns raised about how patients have been affected.
8 October 2020
News
Young female in red and white top wearing a mask

Covid-19 Patient Experiences – What can Hertfordshire learn?

Our report on people's experiences of health, social care and community support during the pandemic is published today. It contains the views of more than 660 Hertfordshire residents. Find out what people told us.
1 October 2020
Report
Woman using a laptop

Herts County Council: Direct Payments Survey

It’s survey time!
7 September 2020
News
Woman smiling stood in a hospital corridor

How to communicate better with people with hearing loss

COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
2 September 2020
Advice and Information
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By talking to us you have helped to make Annual Health Checks better

We have been working with Herts County Council to find out what people with learning disabilities, their carers and support workers think about Annual Health Checks. The response was fantastic and our report is now available.
21 August 2020
News
Two men smiling at each other

Experiences of Annual Health Checks: Voices from the Learning Disability Community

Annual Health Checks for people with learning disabilities were being missed, or not done properly by local GP’s. This is how we helped.
18 August 2020
Report
Coloured silhouettes of people with speech bubbles

Healthwatch Board Meeting in Public - 25th August 2020

Read more about our August 2020 Board meeting in public. Our Board members reviewed and signed off our new Strategy for 2020 – 24 and looked at the highlights of our achievements based on information from contract monitoring returns in 2019-20.
18 August 2020
Report
Man talking to a nurse

What can you expect when you’re discharged from hospital?

The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.
8 August 2020
Advice and Information
Dentist looking at a dental x-ray

A Message from the Hertfordshire Local Dental Committee

As dental practices reopen you will encounter changes such as dentists and nurses dressed head to toe in full PPE. There is an even greater emphasis now on ensuring safe and effective measures to stop the spread of infections including Covid-19.
4 August 2020
Advice and Information
Man standing alone on some steps

Getting the most out of the virtual health and care experience

National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
Advice and Information
Person looking closely at papers

Enter & View Policy and Procedure

This policy and procedure outlines: what Enter & View is, how Healthwatch Hertfordshire plans its visits, and how Authorised Representatives should conduct the visit. It also includes information on our statutory powers to do this.
21 July 2020
Report

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