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Read more about our AGM where the members approve the accounts and elect the trustees new to the Board, or conduct a re-election where a member’s term has reached three years. -
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#ItStartsWithYou campaign launches in Hertfordshire with three stories. Healthwatch Hertfordshire today launches a campaign to encourage people across the country to share their experiences to help make health and care better for their community. -
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It is Annual Report time, and a chance to reflect on another positive and achieving year. This report portrays an exciting picture of the wide range of activities and achievements over the last 12 months. -
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Several members of our team recently attended the Healthwatch East of England Regional Conference. The event provided an opportunity to network and chat with team members from other Healthwatch in the region. -
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Read more about our August 2018 Board meeting in public. -
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You have the power to help make change happen. It Starts With You. -
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Other local services you might find useful -
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West Herts Hospital Trust asked us to repeat a qualitative review of their final response letters to complainants. This was to assess what improvements had been in response to our previous recommendations. Read more here. -
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Following a recent inspection by the Care Quality Commission (CQC) which rated Stockwell Lodge Medical Centre as ‘inadequate’, we were asked by NHS commissioners to work with them and the Practice to help improve its rating and service. -
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For 3 weeks at the end of June into July when we basked in a long hot summer, a number of our volunteers were busy completing mystery shopping telephone calls to Herts Help to test out the triaging system for the AGE UK Hertswise Dementia Services. -
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If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
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Steve Palmer and Paul Regan recently attended The Inaugural Trans Awareness Black Tie Dinner at the Priory in Hitchin. -
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The reports from 4 dental practices we visited using our legal power to Enter and View. -
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We're here to find out matters to you and to help make sure your views shape the support you need. -
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This September, Healthwatch Hertfordshire’s senior executive team have been taking stock of our services, priorities, ways of working and where we can make most impact. -
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This year we are happy to announce that once again we were shortlisted for one of the prestigious Healthwatch England Network Awards. -
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Healthwatch Hertfordshire has been working with Newton Europe to ensure service user experiences fed into their work on improving community and acute services. -
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Ambulance bosses have announced today that Dorothy Hosein has joined the service as interim CEO. -
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Read more about our November 2018 Board meeting in public. -
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Feeling Good Week is a Hertfordshire-wide event that encourages schools and the wider community to promote children and young people’s emotional wellbeing by raising awareness of mental health and showing where community support can be accessed. -
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People’s experiences of the care they receive from community-based mental health services have continued to deteriorate, according to an annual survey from the Care Quality Commission (CQC). -
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We will be launching a new project looking at inpatient mental health discharge soon. -
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Nearly £5,000 has been raised to support the work of the Hertfordshire Transgender Implementation Group. -
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The news has tended to be dominated by non-health issues over the past few weeks. Here at Healthwatch we have however been keeping our eyes on the health and social care world and there is a lot happening. -
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Though winter is often thought of as a cheerful time of festivity and family, the colder months can exacerbate some of the daily challenges of later life, from isolation to fuel poverty. -
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Christine Allen has been appointed as Chief Executive of the West Hertfordshire Hospitals NHS Trust. Born in Watford she is a high achiever with an impressive track record as a leader in the NHS. -
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New ways of working and a new team structure in the office brings new opportunities for our volunteers and a training programme to support them. -
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The year is now drawing to a close and it’s time to reflect on the achievements of our volunteers over the year. -
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People’s real life experiences of the NHS and Social Care are set out by Sir Robert Francis, Chair of Healthwatch England in a new report to Parliament. -
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Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
