1. #TeamHerts: Royston Volunteer Fair

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    Healthwatch Hertfordshire recently attended a Volunteer Fair in Royston organised by #TeamHerts a countywide Hertfordshire service providing information for individuals who want to volunteer and charities that want to recruit.

  2. Enter and View: Lister Hospital

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    Another day, another fantastic Enter & View visit. On Wednesday the 7th March a team of Enter and View volunteers were at the Lister Hospital checking out patient experience.

  3. National No Smoking Day

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    Herts County Council have asked us to share some great news! Smoking in Hertfordshire declines as e-cigarette popularity grows.

  4. Patient Denied MMR Vaccination

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    Following a phone call from a member of the public, Healthwatch Hertfordshire were surprised to learn that a GP surgery was denying the MMR vaccination to an adult who had not yet received it.

  5. Quality Accounts 2018

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    A range of health services recently published their Annual Quality Accounts and these were scrutinised by the Health Scrutiny Committee on Thursday 15th March.

  6. Volunteer Week 1st - 7th June 2018

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    It’s that time of year again: National Volunteers Week. Organisations across the UK will be taking this opportunity to thank the many volunteers that make such great contributions to their work.

  7. Restart a Heart Day – Oct 16th

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    Our friends at the East of England Ambulance Service Trust (EEAST) are urging secondary schools to sign up to a lifesaving lesson this autumn.

  8. Princess Alexandra Hospital Trials Volunteer-only PLACE audits

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    The Princess Alexandra Hospital) in Harlow serves our East Herts residents. Last October they invited our Enter and View team into the hospital to carry out a visit and this year they invited us back to see how the environment has changed.

  9. #ItStartsWithYou

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    #ItStartsWithYou campaign launches in Hertfordshire with three stories. Healthwatch Hertfordshire today launches a campaign to encourage people across the country to share their experiences to help make health and care better for their community.

  10. Flying the Flag for our Volunteers – Healthwatch East of England Regional Conference

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    Several members of our team recently attended the Healthwatch East of England Regional Conference. The event provided an opportunity to network and chat with team members from other Healthwatch in the region.

  11. Hertswise Telephone Mystery Shopping Project

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    For 3 weeks at the end of June into July when we basked in a long hot summer, a number of our volunteers were busy completing mystery shopping telephone calls to Herts Help to test out the triaging system for the AGE UK Hertswise Dementia Services.

  12. Inaugural Trans Awareness Black Tie Dinner

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    Steve Palmer and Paul Regan recently attended The Inaugural Trans Awareness Black Tie Dinner at the Priory in Hitchin.

  13. Taking Stock Week

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    This September, Healthwatch Hertfordshire’s senior executive team have been taking stock of our services, priorities, ways of working and where we can make most impact.

  14. National Award Nomination

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    This year we are happy to announce that once again we were shortlisted for one of the prestigious Healthwatch England Network Awards.

  15. Sharing your experiences of Community and Enablement Services

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    Healthwatch Hertfordshire has been working with Newton Europe to ensure service user experiences fed into their work on improving community and acute services.

  16. Dorothy Hosein named as Interim Chief Executive

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    Ambulance bosses have announced today that Dorothy Hosein has joined the service as interim CEO.

  17. Feeling Good Week 2019

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    Feeling Good Week is a Hertfordshire-wide event that encourages schools and the wider community to promote children and young people’s emotional wellbeing by raising awareness of mental health and showing where community support can be accessed.

  18. National Survey highlights decline in people’s experiences of community mental health services

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    People’s experiences of the care they receive from community-based mental health services have continued to deteriorate, according to an annual survey from the Care Quality Commission (CQC).

  19. Upcoming Mental Health Project

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    We will be launching a new project looking at inpatient mental health discharge soon.

  20. Hertfordshire Transgender Update

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    Nearly £5,000 has been raised to support the work of the Hertfordshire Transgender Implementation Group.

  21. 2018 - End of Year Messages

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    The news has tended to be dominated by non-health issues over the past few weeks. Here at Healthwatch we have however been keeping our eyes on the health and social care world and there is a lot happening.

  22. New Trust Chief Executive ‘returns’ to her home town and county

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    Christine Allen has been appointed as Chief Executive of the West Hertfordshire Hospitals NHS Trust. Born in Watford she is a high achiever with an impressive track record as a leader in the NHS.

  23. Volunteer Training Programme

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    New ways of working and a new team structure in the office brings new opportunities for our volunteers and a training programme to support them.

  24. Thank you Volunteers

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    The year is now drawing to a close and it’s time to reflect on the achievements of our volunteers over the year.

  25. Healthwatch England’s Annual Report to Parliament

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    People’s real life experiences of the NHS and Social Care are set out by Sir Robert Francis, Chair of Healthwatch England in a new report to Parliament.