1. Westgate House Care Centre Visits

    Report -

    The reports from our visits to Westgate Care Centre, Ware as requested by Hertfordshire County Council (HCC) and East and North Hertfordshire Clinical Commissioning Group (ENHCCG).

  2. Healthwatch Board Meeting in Public - 19th February 2018

    Report -

    Read more about our February 2018 Board meeting in public.

  3. Healthwatch General Board Meeting in Public - 6th April 2018

    Report -

    Read more about our April 2018 General Board meeting in public.

  4. Privacy Statement

    Report -

    This Privacy Statement outlines our data processing practices when we are carrying out our role as the local independent champion for people who use health and social care services.

  5. Visits to dental practices in the East Hertfordshire District

    Report -

    The reports from 6 dental practices we visited using our legal power to Enter and View.

  6. Healthwatch Board Meeting in Public - 21st May 2018

    Report -

    Read more about our May 2018 Board meeting in public.

  7. Healthwatch Board Annual General Meeting - 28th June 2018

    Report -

    Read more about our AGM where the members approve the accounts and elect the trustees new to the Board, or conduct a re-election where a member’s term has reached three years.

  8. Healthwatch Hertfordshire - Our Annual Report for 2017/18

    Report -

    It is Annual Report time, and a chance to reflect on another positive and achieving year. This report portrays an exciting picture of the wide range of activities and achievements over the last 12 months.

  9. Healthwatch General Board Meeting in Public followed by Healthwatch Board Meeting in Public - 20th August 2018

    Report -

    Read more about our August 2018 Board meeting in public.

  10. Report into Complaints Handling at West Herts Hospital Trust 2018

    Report -

    West Herts Hospital Trust asked us to repeat a qualitative review of their final response letters to complainants. This was to assess what improvements had been in response to our previous recommendations. Read more here.

  11. Stockwell Lodge Medical Centre - Helping to Improve Access and The Patient Experience

    Report -

    Following a recent inspection by the Care Quality Commission (CQC) which rated Stockwell Lodge Medical Centre as ‘inadequate’, we were asked by NHS commissioners to work with them and the Practice to help improve its rating and service.

  12. Visits to dental practices in the Stevenage District

    Report -

    The reports from 4 dental practices we visited using our legal power to Enter and View.

  13. Healthwatch Board Meeting in Public - 19th November 2018

    Report -

    Read more about our November 2018 Board meeting in public.