1. Healthwatch Board Meeting in Public - 23rd February 2021

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    Read more about our February 2021 Board meeting in public. Our Board members discussed the Trustee Term of Office and our health and social care committee representation.

  2. Access to NHS Dental Services in Hertfordshire. Summary of Enter and View Programme 2017-2019: Findings and Self Audit Checklist

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    What do dental practices need to do to make them accessible for their patients?

  3. Connect Health Mystery Shop and Clinic Survey of the PhysioLine Service in West Hertfordshire

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    What’s it like having a Physiotherapy assessment on the telephone and what do patients think of the physiotherapy service provided by Connect Health in West Hertfordshire? Read our report to find out what they said.

  4. Improving Healthcare Access for Veterans

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    We engaged with the veteran community in Hertfordshire to find out their experiences of accessing healthcare.

  5. Healthwatch General Meeting and Board Meeting in Public - 25th May 2021

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    Read more about our May 2021 General and Board meeting in public. Our Board members re-elected a Trustee who had served their three year term of office and heard about our priorities for the year ahead.

  6. Healthwatch Board Annual General Meeting - 13th July 2021

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    Read more about our 2021 AGM, where the members approved the accounts, we took a moment of pause to reflect on the past year - and we heard from guest speaker Jim McManus, Director of Public Health for Hertfordshire.

  7. Making the patient voice heard across Health and Social Care in Hertfordshire – Our Annual Report for 2020/21

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    Read about our efforts during the past year to ensure the patient voice was heard amid the Covid-19 pandemic and improvements made to Hertfordshire services as a result.

  8. What are people telling us about the COVID-19 vaccines?

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    The UK's COVID-19 vaccine rollout has been the most significant public health exercise in recent history. While the rollout has been an incredible achievement, we wanted to understand people's motivations to either receive or refuse the vaccine.

  9. Healthwatch Board Meeting in Public - 24th August 2021

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    Read more about the August 2021 Board meeting in public. This time our Board Members discussed the recruitment efforts and the figures from our recent contract monitoring return to commissioners.

  10. Improving Dental Information Online

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    During the past 18 months, patients have found it very difficult to find up-to-date information about NHS dental practices. Read our report to find out why and how patients could be better supported to find the information they need.

  11. Making Carers' Voices Count

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    Find out how carers, support services and our local mental health Trust took action to improve support for carers when they were most vulnerable.

  12. Healthwatch General Meeting in Public - 26th October 2021

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    Join us for our Extraordinary General Meeting, where the company will be voting to elect and re-elect those Members of the Board of Trustees who are standing.

  13. Healthwatch Board Meeting in Public - 23rd November 2021

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    Read more about our final Board Meeting in Public for 2021; this time the Board welcomed our newly elected Trustees to their first meeting, and discussed data from our latest contract monitoring submission.