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Advice and Information

Woman stood in a hospital corridor

What's the difference between social distancing, self-isolation and shielding?

Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.
6 April 2020
Two people talking in a waiting room

Changes to Integrated Musculoskeletal (MSK) Service in Herts Valley – COVID 19 Update

The Integrated Musculoskeletal (MSK) services in Herts Valleys have now moved all appointments to either virtual or telephone appointments.

6 April 2020
Man standing in a court yard

Looking after your mental health during the Coronavirus outbreak

The Coronavirus (COVID-19) outbreak is affecting all our daily lives. Social distancing and self-isolation in particular can be difficult to cope with, and can have a significant impact on our mental health
4 April 2020
Woman standing infront of a hospital sign that shows all the different departments

Patients with Minor Injuries and Illnesses no longer treated at Lister Hospital as NHS Trust plans ahead

The Coronavirus outbreak is placing huge pressure on our local hospitals. So that they can look after patients with acute needs, hospitals are changing the way patients are discharged.
26 March 2020
A woman standing outside

Someone I love has died - where can I find support

Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
24 March 2020
Person using a lap top

Postponement of Healthwatch activity during the coronavirus outbreak

In light of recent Public Health and Healthwatch England advice we have been reviewing our activity in response to the coronavirus outbreak.
13 March 2020
Hand washing image

Coronavirus Advice – Updated on 19th May 2020

In response to the current crisis surrounding coronavirus (COVID-19), please see below some key information that we hope will be useful to the public within Hertfordshire and beyond.
13 March 2020
A woman outside a hospital

Should I see a pharmacist instead of a doctor?

​​​​​​​Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.
4 January 2020
Woman sitting on a picnic blanket with her baby

Where can I go for support for my mental health as a parent?

We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.
17 October 2019
Two women sitting on a bench outside a hospital with ambulance in background

Do you need help travelling to NHS services?

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
26 September 2019
Two people talking in a waiting room

Accessibility checklist for GP surgeries

Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.
29 July 2019
Dental tools

What should you expect when it comes to care for your teeth?

Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
24 July 2019

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