1. Covid-19 Patient Experiences – What can Hertfordshire learn?

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    During the first lockdown, we celebrated the NHS and others who put their own health at risk to deliver what services they could. However, there have been challenges and concerns raised about how patients have been affected.

  2. Nascot Lawn Health Scrutiny

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    Anxious families now faced with the cold reality of losing the Children’s Disability Unit they rely on.

  3. Coronavirus Vaccine: Share your thoughts

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    The national COVID-19 vaccination programme is well underway in Hertfordshire, with both the Pfizer/BioNTech and Oxford/AstraZeneca vaccines being given to local residents. Whether you have had the vaccine or not, we want to hear from you.

  4. The Care Quality Commission (CQC) has investigated ‘do not attempt cardiopulmonary resuscitation’ decisions made during Covid-19.

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    The CQC said it was unacceptable for any do not attempt cardiopulmonary resuscitation (DNACPR) decisions to be made without proper conversations with the individual, or an appropriate representative, taking into account their wishes and needs.

  5. Care Home Visiting Beyond the Pandemic: share your experiences

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    Do you find your care home visiting arrangements flexible and supportive? Share your experiences of visiting so that we can help care homes to ensure that visits are safe, as well as meaningful, for you.

  6. What you've been telling us about local services

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    Problems with accessing GP surgeries, waits for hospital appointments and care home visiting rules are some of the top concerns you've been sharing with us over the past six months through our Signposting service.

  7. Fair access for care home visitors

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    Thanks to our audit of care home websites and a visitor survey across the County, two new guides have been published to provide clarity about visiting since the pandemic.

  8. Listening to you helped us improve local health and care - our Annual Report 2022/23

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    In our Annual Report 2022/23, read how we made care fairer, tackled the big issues facing local patients and involved communities in our work to ensure the best outcomes for everyone.