1. Confidentiality Policy

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    This policy says how our staff and volunteers collect, store and maintain the information that people share with us in a way that values their privacy. The policy also outlines how we adhere to best practice around confidentiality.

  2. Local Health and Care Providers respond to our questions following the Lucy Letby Verdict

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    Following the tragic events at the Countess of Chester hospital, people using health services across Hertfordshire needed to know how similar incidents would be prevented, identified and dealt with.

  3. Hertfordshire Adult Referral Hub Mystery Shop

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    A telephone mystery shop of Hertfordshire’s Adult Referral Hub has found a professional, friendly service, although some improvements are needed to make it easier to speak to the right person or service.

  4. Healthwatch Hertfordshire Board Meeting in Public - Thursday 14th March 2024

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    Read more about our March 2024 Board Meeting in public. This time, our Board Members discussed the latest contract monitoring return and updates on the status of our recruitment drives.

  5. Detecting and Managing Atrial Fibrillation in Black, Asian and other Ethnic Groups in Areas of Deprivation

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    A local project aimed at improving detection and management of Atrial Fibrillation in ethnically diverse communities has provided valuable insights into work that can be done to prevent heart disease.

  6. Healthwatch General Meeting in Public - 2nd May 2024

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    Join us for our Extraordinary General Meeting, where the company will be voting to elect new members of the Board of Trustees.