News and reports

The report from our visits to Accident and Emergency, Minor Injuries, wards and Outpatients at St Albans City and Watford Hospitals using our legal power to Enter and View.

Read more about our September 2017 Board meeting in public.

The reports from 7 dental practices we visited using our legal power to Enter and View.

Read about who we are, what we do and what we have achieved in this year’s Annual Report.

Read more about our May 2017 Board meeting in public.

Read more about our February 2017 Board meeting in public.

We were asked to support a local Oral Health Needs Assessment on 'Access to Primary Care Dental Services'. Find out what local residents had to say about their experiences of dental services.

Read about Healthwatch Hertfordshire’s experience of participating in PLACE audits with 6 NHS Trusts and their recommendations to the Trusts to improve the process for patient assessors.

The summary report from our visits to Halcyon Days Care Home, Autumn Vale Care Centre and Heath Lodge Care Home run by Gold Care Homes Ltd following our rolling programme of care home visits.

Read more about our December 2016 Board meeting in public.

In response to local feedback about complaints processes, as well as Healthwatch England's report 'Suffering in Silence', we launched our own research into how complaints handling works locally, and what could be improved.

Read more about our October 2016 Board meeting in public.