1. Equality, Diversity & Inclusion Policy

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    This policy outlines our commitment to equality of opportunity and equal treatment for all staff and volunteers in terms of employment, access to services in the health and social care sector and guidance on anti-discriminatory practice.

  2. Healthwatch Board Meeting in Public - 22nd February 2022

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    Read more about our first Board meeting in public for 2022. This time our Board members discussed the latest contract monitoring submission, relocation of our offices, and heard an update on the local Integrated Plan Scrutiny.

  3. Going digital: What children and young people with learning disabilities want from a digital health app.

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    Children and young people with learning disabilities tested the digital health app 'Hear Me Now' to see if and how it could help them better manage their health. This is what they told us.

  4. Healthwatch Board Meeting in Public - 24th May 2022

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    Read more about our May 2022 Board meeting in public. This time our Board members discussed upcoming changes to the health & care system, changes at Healthwatch England, and our latest contract monitoring return.

  5. Healthwatch Board Annual General Meeting - 19th July 2022

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    Read more about our AGM where we: presented on key messages from our major research project "Making Local Healthcare Equal for All", heard from a local service leader on health & care integration, and reviewed the annual accounts.

  6. Your Voice matters – read about the work of your Hertfordshire health and care champion in our Annual Report 2021/22

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    Read about our work during the past year to ensure the patient voice is heard as we continue to have a direct impact on the transformation and development of health and care services across Hertfordshire.

  7. Building relationships with Black and Asian community leaders to tackle ethnic health inequalities

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    Thanks to new and ongoing partnerships with Black and Asian community leaders over the past year, we can share important learning on how services can work to better engage with Black and Asian communities to tackle ethnic health inequalities.

  8. Healthwatch Board Meeting in Public - 23rd August 2022

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    Read more about our August 2022 Board meeting in public. This time our Board members will be discussing the recently established Integrated Care Board and our role within the restructured health & care system.

  9. What do people think about using data to improve their health?

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    Working in partnership with the University of Cambridge we explored what people think about the drive to bring together different types of health data to inform care, public health and research.

  10. Making Local Healthcare Equal: Healthcare Concerns in Black and Asian Communities

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    In our latest report, Making Local Healthcare Equal: Healthcare Concerns in Black and Asian Communities, residents shared powerful stories with us, leading to our NHS taking action in tackling ethnic health inequalities.

  11. Visiting Beyond the Pandemic - A Review of Hertfordshire Care Homes

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    Concerns about flexibility of visiting times in care homes and lack of clarity about restrictions led us to explore what information was available on 135 of our Hertfordshire care home websites.

  12. Healthwatch Board Meeting in Public - 22nd November 2022

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    Read more about our November 2022 Board meeting in public. This time our Board members will be discussing the NHS & Social Care "Winter Pressures", some of the organisation's upcoming projects, and the latest contract monitoring return.