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News and reports

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NHS Talking Therapies

NHS Talking Therapies for anxiety and depression is the new name for Improving Access to Psychological Therapy (IAPT) mental health services.
23 February 2023
Advice and Information
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Customer Care Standard Policy and Process

This document sets out the expectations and standards for staff and volunteers of Healthwatch Hertfordshire when liaising with customers.
21 February 2023
Report
Person with Down Syndrome and their Carer

We want to hear from people with learning disabilities

If you are an adult with a learning disability, we want to hear from you.
21 February 2023
News
Coloured silhouettes of people with speech bubbles

Healthwatch General Meeting and Board Meeting in Public - 21st February 2023

Read more about our General Meeting where Board Members stood for re-election, and our Board Meeting where we discussed updates on our latest projects and the work ahead.
14 February 2023
Report
Man opening empty brown wallet

The rising Cost of Living is hitting Hertfordshire residents hard - here’s what you’ve told us.

Hertfordshire residents say they are using less heating, eating fewer meals and becoming increasingly worried, according to early findings from our Cost of Living survey.
6 February 2023
News
Hands wearing mittens holding a mug of hot drink

Do you need support with the Cost of Living or help keeping warm this winter?

Across Hertfordshire, there are a range of services that can help with financial pressures, paying bills, providing food, family concerns, care of older people and more.
6 February 2023
News
Two people sat at a computer talking

Tell us how you feel about taking part in research for the NHS

Have you ever taken part in NHS research – sometimes known as clinical research? Or perhaps you thought about it, but decided against it? To support the NHS in improving research, we want to find out why you may or may not choose to take part.
26 January 2023
News
Photo of Christmas presents, ribbons and wreaths

What do I do if I’m unwell or need help over the festive period?

It can be difficult to know who to contact and what to do if you are unwell or struggling at this time of year. Here you’ll find a list of services and when best to contact them.
22 December 2022
News
Child having temperature taken with thermometer in ear.

Group A Strep - What you need to know

Group A streptococcus is a common bacteria that can cause a number of infections, some mild and some more serious. The vast majority are relatively mild, such as throat infections and impetigo.
8 December 2022
News
a person sitting at a table with their head in their hands

How worried are you about the Cost of Living crisis?

Rising bills, food, and the general Cost of Living is hitting people hard. We are working with Hertfordshire County Council to understand what impact this is having, so we can better help you cope during the winter and beyond.
6 December 2022
News
Black graphic of different people representing diversity and disabilities

What do you think of our services?

Those who commission our work would like to hear from people who have used our services.
1 December 2022
News
Screenshot of King's Fund video about NHS England showing people animation

How does the NHS in England work and how is it changing?

Big changes have been happening across England's health and care system.
28 November 2022
Advice and Information

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