News and reports

Our Quality Improvement Sub-Committee (QISC) Away Day was by coincidence held on International Volunteer Day. It gave us a greater opportunity to celebrate our volunteers, and all the good work they have done for the organisation over the past year.

We are delighted to announce that at the Healthwatch Annual General Meeting held on 20th November four new Trustees were appointed to our Board.

The reports from 7 dental practices we visited using our legal power to Enter and View.

Our work on Mental Health remains a Healthwatch Hertfordshire priority, but following much discussion and a consultation, our Mental health Service Watch group has decided that there are more effective ways of engaging on the subject.

We had our second induction session for new volunteers on Tuesday 24th October. Led by Priya, it was a half-day event, attended by a small group of interested volunteers.

Read more about our November 2017 Board meeting in public.

Over the last year Healthwatch has heard from 341,000 people, carers and staff, all of whom have given their time to share their experiences of health and social care services.

In the past week, the Care Quality Commission has published 359 reports on services which have been inspected by specialist teams of inspectors.

To improve our important Enter and View Programme we recently developed and launched accessible training for people with learning disabilities.

We attended Hatfield Healthfest on Saturday 23rd September which gave us a great opportunity to get out and talk to people in the community.

On Friday the 12th October Michael Downing our Chairman opened our 2017 Annual General Meeting.

Our Enter and View volunteers also known as Authorised Representatives have been busy doing visits at the Princess Alexandra (PAH) Hospital in Harlow this month.