News and reports

Pharmacies are often the easiest and quickest way to access non-urgent health care and advice in England. But what do you think about the pharmacy services in your area? To help local pharmacies better support you, we want to hear your views.

We have heard from a huge number of patients who can’t access NHS dentistry. Here is some advice to help.

Updated: 26/09/2025

Our Hertfordshire and West Essex Integrated Care Board is recruiting Patient Safety Partners who will influence and improve safety within our local NHS. Find out more information and how you can apply for this role.

Concerns about flexibility of visiting times in care homes and lack of clarity about restrictions led us to explore what information was available on 135 of our Hertfordshire care home websites.

October is Black History Month and at Healthwatch Hertfordshire we are committed to this year's theme - Time for Change: Actions Not Words.

Our ground-breaking Hertfordshire research has found that up to 45 per cent of Black and Asian respondents felt they had been discriminated against in a healthcare setting, with many believing this was because of their ethnicity.

In our latest report, Making Local Healthcare Equal: Healthcare Concerns in Black and Asian Communities, residents shared powerful stories with us, leading to our NHS taking action in tackling ethnic health inequalities.

Working in partnership with the University of Cambridge we explored what people think about the drive to bring together different types of health data to inform care, public health and research.

Everyone aged 50 and over, people working in frontline health and social care, and people who are at high risk, will be among those offered a COVID-19 booster and a flu jab this autumn.

Have you, or someone you care for, ever used Community Nursing services? We are working with other local Healthwatch and NHS England to ensure Community Nursing is working well for patients and carers.

If you need support with drugs or alcohol and your mental health, read on to find out how you can access help.

Do you live in the Borough of Broxbourne? Share your views and experiences of accessing your GP so we can work with NHS leaders to improve GP practices in the local area.