1. Healthwatch Board Annual General Meeting - 21st July 2020

    Report -

    Read more about our AGM, where the members approve the accounts and elect the trustees new to the Board, or conduct a re-election where a member’s term has reached three years.

  2. Healthwatch Board Meeting in Public - 25th February 2020

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    Read more about our February 2020 Board meeting in public. Our Board members reviewed and signed off our ‘Patient Experience at West Hertfordshire Hospitals NHS Trust’ report.

  3. Healthwatch Board Meeting in Public - 25th August 2020

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    Read more about our August 2020 Board meeting in public. Our Board members reviewed and signed off our new Strategy for 2020 – 24 and looked at the highlights of our achievements based on information from contract monitoring returns in 2019-20.

  4. Healthwatch Board Meeting in Public - 17th November 2020

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    Read more about our November 2020 Board meeting in public. Our Board members reviewed and signed off a new Decision Making Procedure and agreed the dates of their public Board meetings taking place in 2021.

  5. Enter & View Policy and Procedure

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    This policy and procedure outlines: what Enter & View is, how Healthwatch Hertfordshire plans its visits, and how Authorised Representatives should conduct the visit. It also includes information on our statutory powers to do this.

  6. Helping to shape and Improve Health and Social Care Services in Hertfordshire – Our Annual Report for 2019/20

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    Read about the work that we have been doing over the past year to hear the patient voice in Hertfordshire and to recommend improvements to health and social care services.

  7. A Message from Our Chief Executive

    News -

    ‘Lockdown’ has been named the 2020 Collins Dictionary word of the year. Others that made the top 10 list included furlough, key worker, self-isolate, social distancing and Coronavirus

  8. Looking Ahead: Our Strategy 2020 - 2024

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    This is the second strategy for Healthwatch Hertfordshire enabling us to look back to our beginnings in 2013 and plan for our future from 2020 onwards.