Local people are telling us that they feel their race or ethnicity sometimes affects the quality of healthcare they receive. Do you feel the same?

Ethnic inequalities in healthcare mean not everyone receives equal treatment from the NHS. See what people are telling us below, and whether good or bad, share your experience to help make a difference.
Ethnically diverse communities

What you've told us so far

Last November we launched a survey asking for people of Black, Asian and Arab origin to share their views and experiences of local health services. So far:

  • Half of the respondents have said that they disagree or strongly disagree that the NHS equally protects their health. 
  • Unsurprisingly, people's experiences differed between types of service and the role of the professional they were engaging with.
  • The majority of respondents felt that more cultural awareness training for NHS staff would help improve health outcomes, trust, and confidence in local services, as well as experiences of services.

Do these findings resonate with you? Or do you have a different perspective?

Either way, share it with us to help local NHS services know what they are doing well and what could be better.

You can talk to us in a number of ways:

Participate in a 1:1 interview or focus group

You can arrange a one to one interview or express your interest in participating in a focus group by:

Calling 01707 275978

Emailing info@healthwatchhertfordshire.co.uk

Complete our survey

You can complete our anonymous survey here. This survey is available in multiple languages and will take 5-10 minutes to complete. 

How your voice makes a difference

By sharing your views, you will be helping NHS services improve equality and inclusiveness in healthcare, and your experiences will inform the recommendations made to NHS leaders to assure action.

To learn more about how Hertfordshire residents have made a difference to local healthcare, please click here to take a look at our previous projects.

Keeping informed

We will provide updates on this project via our website and newsletter, including our report. If you would like to sign up to our newsletter, please click here.

We’re here to help

Whether you need help finding local services or want to share your experiences of health or care - get in touch. We are here to help.

Contact us