News and reports

We asked prison leavers about their experiences of accessing drug and alcohol support services and what could be improved.

Read more about our March 2025 Board meeting in public. This time our Board members looked at our new Annual Business Plan, the organisation's budget for 2025/26, and more.

Healthwatch Hertfordshire spoke with 33 young people aged 14-24, who had firsthand experience of using drug and alcohol support services.

We want to hear from people who smoke, ex-smokers, and friends and family of those who smoke, to understand how Stop Smoking Services in Hertfordshire could be improved.

Using findings and recommendations from our Cervical Screening Report, a Toolkit has been created for GP practices in Hertfordshire and West Essex.

Just over half of those who responded to our Online GP Services Report said they would not recommend using online GP services as a first point of contact due to problems with the systems, technological challenges or poor communication with their Practice.

We shone the spotlight on NHS Orthodontic care in Hertfordshire and people told us that there were issues with poor communication, long waiting lists, accommodating special needs and not enough appointment flexibility.

This policy says how our staff and volunteers collect, store and maintain the information that people share with us in a way that values their privacy. The policy also outlines how we adhere to best practice around confidentiality.

Public Health at Hertfordshire County Council commissioned us to gather people’s views, to help them create a new campaign to raise awareness about the stigma surrounding challenges related to drugs and alcohol.

It can be difficult to know who to contact and what to do if you are unwell or struggling at this time of year. Here you’ll find a list of services that can help and how to best contact them.

The Government is developing a 10 Year Health Plan and wants to hear from people who use, and work in, the NHS. They want to learn from your experiences, perspectives and ideas.

Our Sexual Health Services Report, which was undertaken in collaboration with Hertfordshire County Council, has encouraged local organisation METRO Charity to use community events and social media to increase awareness of sexually transmitted infections (STI) testing.