News and reports

Read more about our August 2019 Board meeting in public.

Read more about our AGM where the members approve the accounts and elect the trustees new to the Board, or conduct a re-election where a member’s term has reached three years.

We helped Hertfordshire County Council find out what people using supported living services wanted, so that their needs could be better met by providers. Read our report to hear what they had to say and how their voices influenced future guidelines.

Our Annual Report looks back at what Healthwatch Hertfordshire has achieved over the past year. 2018 was the 70th anniversary of the NHS – marked by celebratory events, speeches and more importantly a boost to funding.

Read more about our May 2019 Board meeting in public.

The reports from 4 dental practices we visited using our legal power to Enter and View.

Read more about our February 2019 Board meeting in public.

What’s it like when you need to find information and support for your loved one with dementia? Take a look at our findings.

Read more about our November 2018 Board meeting in public.

The reports from 4 dental practices we visited using our legal power to Enter and View.

Following a recent inspection by the Care Quality Commission (CQC) which rated Stockwell Lodge Medical Centre as ‘inadequate’, we were asked by NHS commissioners to work with them and the Practice to help improve its rating and service.

West Herts Hospital Trust asked us to repeat a qualitative review of their final response letters to complainants. This was to assess what improvements had been in response to our previous recommendations. Read more here.