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News and reports

person with a disability and their family

Improving Supported Living Services Across Hertfordshire

We helped Hertfordshire County Council find out what people using supported living services wanted, so that their needs could be better met by providers. Read our report to hear what they had to say and how their voices influenced future guidelines.
8 July 2019
Report
Healthwatch Hertfordshire written on a pink balloon

Your Voice - Our Annual Report for 2018/19

Our Annual Report looks back at what Healthwatch Hertfordshire has achieved over the past year. 2018 was the 70th anniversary of the NHS – marked by celebratory events, speeches and more importantly a boost to funding.
30 June 2019
Report
Coloured silhouettes of people with speech bubbles

Healthwatch Board Meeting in Public - 13th May 2019

Read more about our May 2019 Board meeting in public.
6 May 2019
Report
Dental tools

Visits to dental practices in the Watford District

The reports from 4 dental practices we visited using our legal power to Enter and View.
31 March 2019
Report
Coloured silhouettes of people with speech bubbles

Healthwatch Board Meeting in Public - 18th February 2019

Read more about our February 2019 Board meeting in public.
11 February 2019
Report
Man holding chin

Hertswise Mystery Shop Exercise 2018

What’s it like when you need to find information and support for your loved one with dementia? Take a look at our findings.
2 January 2019
Report
Coloured silhouettes of people with speech bubbles

Healthwatch Board Meeting in Public - 19th November 2018

Read more about our November 2018 Board meeting in public.
12 November 2018
Report
Dental tools

Visits to dental practices in the Stevenage District

The reports from 4 dental practices we visited using our legal power to Enter and View.
30 September 2018
Report
Patients sitting in a GP waiting area

Stockwell Lodge Medical Centre - Helping to Improve Access and The Patient Experience

Following a recent inspection by the Care Quality Commission (CQC) which rated Stockwell Lodge Medical Centre as ‘inadequate’, we were asked by NHS commissioners to work with them and the Practice to help improve its rating and service.
15 September 2018
Report
Person holding a pen

Report into Complaints Handling at West Herts Hospital Trust 2018

West Herts Hospital Trust asked us to repeat a qualitative review of their final response letters to complainants. This was to assess what improvements had been in response to our previous recommendations. Read more here.
12 September 2018
Report
Coloured silhouettes of people with speech bubbles

Healthwatch General Board Meeting in Public followed by Healthwatch Board Meeting in Public - 20th August 2018

Read more about our August 2018 Board meeting in public.
13 August 2018
Report
Healthwatch Hertfordshire written on a pink balloon

Healthwatch Hertfordshire - Our Annual Report for 2017/18

It is Annual Report time, and a chance to reflect on another positive and achieving year. This report portrays an exciting picture of the wide range of activities and achievements over the last 12 months.
30 June 2018
Report

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