News and reports

Are GP websites providing up to date information on COVID-19 and is there accessible and available advice for cancer patients, particularly at a time when it is likely that there would be an increase in patients accessing websites for information?

Our report on people's experiences of health, social care and community support during the pandemic is published today. It contains the views of more than 660 Hertfordshire residents. Find out what people told us.

Read more about our August 2020 Board meeting in public. Our Board members reviewed and signed off our new Strategy for 2020 – 24 and looked at the highlights of our achievements based on information from contract monitoring returns in 2019-20.

Annual Health Checks for people with learning disabilities were being missed, or not done properly by local GP’s. This is how we helped.

This policy and procedure outlines: what Enter & View is, how Healthwatch Hertfordshire plans its visits, and how Authorised Representatives should conduct the visit. It also includes information on our statutory powers to do this.

Read more about our AGM, where the members approve the accounts and elect the trustees new to the Board, or conduct a re-election where a member’s term has reached three years.

Read about the work that we have been doing over the past year to hear the patient voice in Hertfordshire and to recommend improvements to health and social care services.

We carried out a short survey to understand service user experiences of Non-Emergency Patient Transport, provided by the East of England Ambulance Service in Hertfordshire. Find out what people told us here.

The report from our visit to Minor Injuries, Beckett ward and Outpatients at St Albans City Hospital using our legal power to Enter and View.

Read more about our February 2020 Board meeting in public. Our Board members reviewed and signed off our ‘Patient Experience at West Hertfordshire Hospitals NHS Trust’ report.

Read more about our November 2019 Board meeting in public.

The reports from our visits to Accident and Emergency, Outpatients and Urgent Care Centre at the Lister and NQEII Hospitals using our legal power to Enter and View.