News and reports

Read about our efforts during the past year to ensure the patient voice was heard amid the Covid-19 pandemic and improvements made to Hertfordshire services as a result.

Read more about our 2021 AGM, where the members approved the accounts, we took a moment of pause to reflect on the past year - and we heard from guest speaker Jim McManus, Director of Public Health for Hertfordshire.

Read more about our May 2021 General and Board meeting in public. Our Board members re-elected a Trustee who had served their three year term of office and heard about our priorities for the year ahead.

We engaged with the veteran community in Hertfordshire to find out their experiences of accessing healthcare.

What’s it like having a Physiotherapy assessment on the telephone and what do patients think of the physiotherapy service provided by Connect Health in West Hertfordshire? Read our report to find out what they said.

What do dental practices need to do to make them accessible for their patients?

Read more about our February 2021 Board meeting in public. Our Board members discussed the Trustee Term of Office and our health and social care committee representation.

We spoke to people who are digitally excluded to find out their reasons for not being online, and how this has affected their experiences during the coronavirus pandemic.

Read more about our November 2020 Board meeting in public. Our Board members reviewed and signed off a new Decision Making Procedure and agreed the dates of their public Board meetings taking place in 2021.

This is the second strategy for Healthwatch Hertfordshire enabling us to look back to our beginnings in 2013 and plan for our future from 2020 onwards.

Are GP websites providing up to date information on COVID-19 and is there accessible and available advice for cancer patients, particularly at a time when it is likely that there would be an increase in patients accessing websites for information?

Our report on people's experiences of health, social care and community support during the pandemic is published today. It contains the views of more than 660 Hertfordshire residents. Find out what people told us.