Coloured silhouettes of people with speech bubbles
Healthwatch Board Meeting in Public - 20th February 2017
Read more about our February 2017 Board meeting in public.
13 February 2017
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Female dentist
Accessing Dental Services in Hertfordshire 2016
We were asked to support a local Oral Health Needs Assessment on 'Access to Primary Care Dental Services'. Find out what local residents had to say about their experiences of dental services.
17 January 2017
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Woman in hospital waiting room
Patient Led Assessment of the Care Environment (PLACE) 2016
Read about Healthwatch Hertfordshire’s experience of participating in PLACE audits with 6 NHS Trusts and their recommendations to the Trusts to improve the process for patient assessors.
4 January 2017
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Gold Care Homes Ltd Care Home Visits Summary Report
The summary report from our visits to Halcyon Days Care Home, Autumn Vale Care Centre and Heath Lodge Care Home run by Gold Care Homes Ltd following our rolling programme of care home visits.
16 December 2016
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Healthwatch Board Meeting in Public - 12th December 2016
Read more about our December 2016 Board meeting in public.
5 December 2016
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People walking through a maze
Improving the Patient Experience of Making an NHS Complaint
In response to local feedback about complaints processes, as well as Healthwatch England's report 'Suffering in Silence', we launched our own research into how complaints handling works locally, and what could be improved.
21 October 2016
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Coloured silhouettes of people with speech bubbles
Healthwatch Board Meeting in Public - 17th October 2016
Read more about our October 2016 Board meeting in public.
10 October 2016
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Several hands raised as if waiting to ask a question
Healthwatch Board Annual General Meeting - 23rd September 2016
Read more about our AGM where the members approve the accounts and elect the trustees new to the Board, or conduct a re-election where a member’s term has reached three years.
16 September 2016
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Healthwatch Board Meeting in Public - 15th August 2016
Read more about our August 2016 Board meeting in public.
8 August 2016
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Healthwatch Hertfordshire written on a pink balloon
Healthwatch Hertfordshire’s Annual Report 2015/16
Ensuring that the voices of patients and service users are heard is a fundamental activity. Find out more about what we have been doing over the past year to represent and champion patients and the public in Hertfordshire.
30 June 2016
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Coloured silhouettes of people with speech bubbles
Healthwatch Board Meeting in Public - 20th June 2016
Read more about our June 2016 Board meeting in public.
13 June 2016
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Person holding a pen
Report into Complaints Handling at West Herts Hospital Trust
We worked with West Herts Hospital Trust to review the quality of their final response letters to complainants. Complainants are people who have made a complaint to Trust about the care or treatment they received. Read about what we found here.
12 May 2016
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