Stockwell Lodge Medical Centre - Helping to Improve Access and The Patient Experience
Following a recent inspection by the Care Quality Commission (CQC) which rated Stockwell Lodge Medical Centre as ‘inadequate’, we were asked by NHS commissioners to work with them and the Practice to help improve its rating and service.
15 September 2018
Report into Complaints Handling at West Herts Hospital Trust 2018
West Herts Hospital Trust asked us to repeat a qualitative review of their final response letters to complainants. This was to assess what improvements had been in response to our previous recommendations. Read more here.
12 September 2018