1. Patient Led Assessment of the Care Environment (PLACE) 2016

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    Read about Healthwatch Hertfordshire’s experience of participating in PLACE audits with 6 NHS Trusts and their recommendations to the Trusts to improve the process for patient assessors.

  2. Local Health and Care Providers respond to our questions following the Lucy Letby Verdict

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    Following the tragic events at the Countess of Chester hospital, people using health services across Hertfordshire needed to know how similar incidents would be prevented, identified and dealt with.