News and reports

Many parents and carers have faced serious problems trying to make GP appointments for their child, sometimes waiting more than an hour to speak to a receptionist, only to be told there are no appointments available.

Local NHS leaders have reiterated their commitment to supporting patients and working to improve access to services with the publication of a Healthwatch report into access to general practice services for parents of children and young people.

This statement sets out our commitment to improving our awareness of race, ethnicity and culture and how we are addressing this in our behaviours and procedures.

Heart disease is one of the main causes of death and disability in the UK, so supporting people to manage and reduce their risk is essential. We want to find out how to help you improve your heart health.

NHS Talking Therapies for anxiety and depression is the new name for Improving Access to Psychological Therapy (IAPT) mental health services.

This document sets out the expectations and standards for staff and volunteers of Healthwatch Hertfordshire when liaising with customers.

If you are an adult with a learning disability, we want to hear from you.

Read more about our General Meeting where Board Members stood for re-election, and our Board Meeting where we discussed updates on our latest projects and the work ahead.

Hertfordshire residents say they are using less heating, eating fewer meals and becoming increasingly worried, according to early findings from our Cost of Living survey.

Across Hertfordshire, there are a range of services that can help with financial pressures, paying bills, providing food, family concerns, care of older people and more.

Have you ever taken part in NHS research – sometimes known as clinical research? Or perhaps you thought about it, but decided against it? To support the NHS in improving research, we want to find out why you may or may not choose to take part.

It can be difficult to know who to contact and what to do if you are unwell or struggling at this time of year. Here you’ll find a list of services and when best to contact them.