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News and reports

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Equality, Diversity & Inclusion Policy

This policy outlines our commitment to equality of opportunity and equal treatment for all staff and volunteers in terms of employment, access to services in the health and social care sector and guidance on anti-discriminatory practice.
10 October 2024
Report
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Decision-Making Policy

This policy explains how Healthwatch Hertfordshire makes its decisions in a fair and transparent way.
25 September 2024
Report
Photo of Ivana Chalmers, our new Chief Executive.

Healthwatch Hertfordshire welcomes Ivana Chalmers as our new Chief Executive

Healthwatch Hertfordshire is saying goodbye to its long-serving and widely-respected chief executive, Geoff Brown and welcoming Ivana Chalmers as his successor.
3 September 2024
News
Geoff Brown giving a presentation at last AGM

Geoff Brown: Final Reflections and Farewell

After over 10 years at the helm of Healthwatch Hertfordshire, Geoff Brown is stepping down as Chief Executive, and shares his reflections on his time in the role
30 August 2024
Blog
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Healthwatch Hertfordshire Board Meeting in Public - Thursday 29th August 2024

Read more about our August 2024 Board Meeting in public; this time our Board Members discussed co-production and our role, as well as our latest contract monitoring return.
22 August 2024
Report
Laptop with playing cards and poker chips scattered on top

Hertfordshire residents reveal serious gambling harms

Local people affected by gambling – either directly or indirectly – have described the issue as “everywhere” and “inescapable”, leading to devastating impacts on finances, society and health.
31 July 2024
News
Black doctor typing on a laptop with stethoscope around neck

Navigating Digital Health: Online GP Services and Bookings

We have just launched a survey about online GP services and bookings - and we want you to tell us about your experiences.
29 July 2024
News
Several different coloured quotation marks overlaid

Our Strategy: 2024 - 2028

The Healthwatch Hertfordshire Board has recently signed off the strategy for the next 5 years. This follows a review of the previous strategy and reinforces our strategic objectives for the coming years.
23 July 2024
Report
Various tablets and medications spilling out of a clear plastic pill organiser

What do you think of Pharmacies in Hertfordshire?

By completing a survey about pharmacy services in Hertfordshire, you can help the Pharmaceutical Needs Assessment (PNA) team develop services for the future.
23 July 2024
News
Black lady and young woman speaking with white care provider with wording 'Share your experience'

Are you or someone close to you living with a terminal illness?

On behalf of those responsible for shaping palliative and end of life care, NHS East of England and Marie Curie are conducting a survey to understand the experiences of people in the East of England.
10 July 2024
News
People meeting in a hall sitting in groups having discussions

By listening to you, local services are making improvements – our Annual Report 2023/24

During the past year, we have continued to involve communities in our work, tackled key health and social care issues and kept our focus on making care fairer.
8 July 2024
News
Several hands raised as if waiting to ask a question

Healthwatch Board Annual General Meeting - 18th July 2024

Announcing our next AGM, where we will be feeding back on our research programme and hearing a key note speech from Sarah Wren, Chief Executive at HILS on ‘Opportunities and challenges for the VCFSE sector working with the NHS and social care’.
21 June 2024
News

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