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News and reports

Black woman having blood pressure taken

Detecting and Managing Atrial Fibrillation in Black, Asian and other Ethnic Groups in Areas of Deprivation

A local project aimed at improving detection and management of Atrial Fibrillation in ethnically diverse communities has provided valuable insights into work that can be done to prevent heart disease.
21 March 2024
Report
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Healthwatch Hertfordshire Board Meeting in Public - Thursday 14th March 2024

Read more about our March 2024 Board Meeting in public. This time, our Board Members discussed the latest contract monitoring return and updates on the status of our recruitment drives.
7 March 2024
Report
Black man sitting on a green sofa talking on the phone while looking at a laptop

Hertfordshire Adult Referral Hub Mystery Shop

A telephone mystery shop of Hertfordshire’s Adult Referral Hub has found a professional, friendly service, although some improvements are needed to make it easier to speak to the right person or service.
21 February 2024
Report
Report papers tied in a bundle sitting on a desk

Local Health and Care Providers respond to our questions following the Lucy Letby Verdict

Following the tragic events at the Countess of Chester hospital, people using health services across Hertfordshire needed to know how similar incidents would be prevented, identified and dealt with.
16 January 2024
Report
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Healthwatch Board Meeting in Public - Tuesday 21st November 2023

Read more about our November 2023 meeting in public. This time our Board members will be discussing our latest contract monitoring submission and planning their Board meetings for the year ahead.
14 November 2023
Report
Person looking closely at papers

Values & Behaviours Policy

This policy sets out our values and provides an understanding of their application within the organisation.
28 September 2023
Report
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Healthwatch Board Meeting in Public - Tuesday 22nd August 2023

Read more about our August 2023 Board Meeting. This time our Board Members reflected on the achievements of the past year and discussed the plans ahead.
15 August 2023
Report
Group of diverse people sitting discussing in a meeting

Annual Report 2022/23 - Listening to you helped us improve local health and care

In our Annual Report 2022/23, read how we made care fairer, tackled the big issues facing local patients and involved communities in our work to ensure the best outcomes for everyone.
7 August 2023
Report
Couple worried

Cost of Living Crisis: Impact on Hertfordshire Residents

In our latest report - Cost of Living Crisis: Impact on Hertfordshire Residents - more than 7000 local people shared many difficult stories of how they were being impacted by rising costs.
20 July 2023
Report
Coloured silhouettes of people with speech bubbles

Healthwatch Board Meeting in Public - Tuesday 23rd May 2023

Read more about our May 2023 Board meeting in public. This time our Board members reviewed our contract monitoring return and looked back on our activity over the past year. We also had a speaker from the Ambulance Service to round off the meeting.
16 May 2023
Report
Three stacked folders

Managing Information & Privacy Policy

This document outlines the expected behaviours of staff, volunteers, and 3rd parties in adherence to UK data protection law. It also gives an overview of how we ensure information is shared with partner organisations in a legally compliant manner.
21 April 2023
Report
Nurse

Improving Community Nursing in the East of England

To ensure community nursing meets the needs of East of England patients into the future, we worked with NHS England and local Healthwatch to find out what people thought about the service and how it could be improved.
19 April 2023
Report

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