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Report -
The reports from our visits to Westgate Care Centre, Ware as requested by Hertfordshire County Council (HCC) and East and North Hertfordshire Clinical Commissioning Group (ENHCCG). -
Report -
Read more about our February 2018 Board meeting in public. -
News -
Healthwatch Hertfordshire recently attended a Volunteer Fair in Royston organised by #TeamHerts a countywide Hertfordshire service providing information for individuals who want to volunteer and charities that want to recruit. -
News -
Another day, another fantastic Enter & View visit. On Wednesday the 7th March a team of Enter and View volunteers were at the Lister Hospital checking out patient experience. -
News -
Herts County Council have asked us to share some great news! Smoking in Hertfordshire declines as e-cigarette popularity grows. -
News -
Following a phone call from a member of the public, Healthwatch Hertfordshire were surprised to learn that a GP surgery was denying the MMR vaccination to an adult who had not yet received it. -
Report -
Read more about our April 2018 General Board meeting in public. -
News -
A range of health services recently published their Annual Quality Accounts and these were scrutinised by the Health Scrutiny Committee on Thursday 15th March. -
News -
It’s that time of year again: National Volunteers Week. Organisations across the UK will be taking this opportunity to thank the many volunteers that make such great contributions to their work. -
News -
Our friends at the East of England Ambulance Service Trust (EEAST) are urging secondary schools to sign up to a lifesaving lesson this autumn. -
Report -
This Privacy Statement outlines our data processing practices when we are carrying out our role as the local independent champion for people who use health and social care services. -
Report -
The reports from 6 dental practices we visited using our legal power to Enter and View. -
News -
The Princess Alexandra Hospital) in Harlow serves our East Herts residents. Last October they invited our Enter and View team into the hospital to carry out a visit and this year they invited us back to see how the environment has changed. -
Report -
Read more about our May 2018 Board meeting in public. -
Report -
Read more about our AGM where the members approve the accounts and elect the trustees new to the Board, or conduct a re-election where a member’s term has reached three years. -
News -
#ItStartsWithYou campaign launches in Hertfordshire with three stories. Healthwatch Hertfordshire today launches a campaign to encourage people across the country to share their experiences to help make health and care better for their community. -
Report -
It is Annual Report time, and a chance to reflect on another positive and achieving year. This report portrays an exciting picture of the wide range of activities and achievements over the last 12 months. -
News -
Several members of our team recently attended the Healthwatch East of England Regional Conference. The event provided an opportunity to network and chat with team members from other Healthwatch in the region. -
Report -
Read more about our August 2018 Board meeting in public. -
Report -
West Herts Hospital Trust asked us to repeat a qualitative review of their final response letters to complainants. This was to assess what improvements had been in response to our previous recommendations. Read more here. -
Report -
Following a recent inspection by the Care Quality Commission (CQC) which rated Stockwell Lodge Medical Centre as ‘inadequate’, we were asked by NHS commissioners to work with them and the Practice to help improve its rating and service. -
News -
For 3 weeks at the end of June into July when we basked in a long hot summer, a number of our volunteers were busy completing mystery shopping telephone calls to Herts Help to test out the triaging system for the AGE UK Hertswise Dementia Services. -
News -
Steve Palmer and Paul Regan recently attended The Inaugural Trans Awareness Black Tie Dinner at the Priory in Hitchin. -
Report -
The reports from 4 dental practices we visited using our legal power to Enter and View. -
News -
This September, Healthwatch Hertfordshire’s senior executive team have been taking stock of our services, priorities, ways of working and where we can make most impact. -
News -
This year we are happy to announce that once again we were shortlisted for one of the prestigious Healthwatch England Network Awards. -
News -
Healthwatch Hertfordshire has been working with Newton Europe to ensure service user experiences fed into their work on improving community and acute services. -
News -
Ambulance bosses have announced today that Dorothy Hosein has joined the service as interim CEO. -
Report -
Read more about our November 2018 Board meeting in public. -
News -
Feeling Good Week is a Hertfordshire-wide event that encourages schools and the wider community to promote children and young people’s emotional wellbeing by raising awareness of mental health and showing where community support can be accessed. -
News -
People’s experiences of the care they receive from community-based mental health services have continued to deteriorate, according to an annual survey from the Care Quality Commission (CQC). -
News -
We will be launching a new project looking at inpatient mental health discharge soon. -
News -
Nearly £5,000 has been raised to support the work of the Hertfordshire Transgender Implementation Group. -
News -
The news has tended to be dominated by non-health issues over the past few weeks. Here at Healthwatch we have however been keeping our eyes on the health and social care world and there is a lot happening. -
Advice and Information -
Though winter is often thought of as a cheerful time of festivity and family, the colder months can exacerbate some of the daily challenges of later life, from isolation to fuel poverty. -
News -
Christine Allen has been appointed as Chief Executive of the West Hertfordshire Hospitals NHS Trust. Born in Watford she is a high achiever with an impressive track record as a leader in the NHS. -
News -
New ways of working and a new team structure in the office brings new opportunities for our volunteers and a training programme to support them. -
News -
The year is now drawing to a close and it’s time to reflect on the achievements of our volunteers over the year. -
News -
People’s real life experiences of the NHS and Social Care are set out by Sir Robert Francis, Chair of Healthwatch England in a new report to Parliament. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Report -
What’s it like when you need to find information and support for your loved one with dementia? Take a look at our findings. -
News -
A report released this week by Healthwatch Hertfordshire shows the outstanding phone support being given for people living with dementia, and their families, within the county. -
News -
Today Paul and Priya attended a Herts County Council Co-Production meeting in Stevenage. The aim was to talk to service users about their views on co-production. -
News -
CQC has released a report following a routine inspection of Herts Community Trust in September 2019. Services have once again been rated as Good. -
News -
The Care Quality Commission (CQC) has appointed Kate Terroni as Chief Inspector of Adult Social Care and starts her new role in May. -
News -
Herts Valleys Clinical Commissioning Group, who cover the Three Rivers, Decorum, Watford, St Albans, and Hertsmere areas, have awarded the adult community health care contract to Central London Community Health Care Trust.
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News -
Health services across Hertfordshire are experiencing major pressures this week. Accident and Emergency departments, the ambulance service, GP practices and community health services are all being stretched by the number of people calling for help. -
Advice and Information -
A recent study released by Alzheimer’s Research UK found that half of the adults in the UK are unable to identify any of the key risk factors for dementia.
