1. Covid-19 Patient Experiences – What can Hertfordshire learn?

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    During the first lockdown, we celebrated the NHS and others who put their own health at risk to deliver what services they could. However, there have been challenges and concerns raised about how patients have been affected.

  2. Helping to shape and improve Health and Social Care Services in Hertfordshire

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    Our Annual Report 2019/20 is now published online. The report details the work that we have been doing over the past year to help the patient voice in Hertfordshire and to recommend improvements to health and social care services.

  3. Hertfordshire NHS Under Pressure

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    Health services across Hertfordshire are experiencing major pressures this week. Accident and Emergency departments, the ambulance service, GP practices and community health services are all being stretched by the number of people calling for help.

  4. Big Changes to Adult Community Care

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    Herts Valleys Clinical Commissioning Group, who cover the Three Rivers, Decorum, Watford, St Albans, and Hertsmere areas, have awarded the adult community health care contract to Central London Community Health Care Trust.

  5. Enter and View: Lister Hospital

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    Another day, another fantastic Enter & View visit. On Wednesday the 7th March a team of Enter and View volunteers were at the Lister Hospital checking out patient experience.

  6. Enter & View: Princess Alexandra Hospital

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    Our Enter and View volunteers also known as Authorised Representatives have been busy doing visits at the Princess Alexandra (PAH) Hospital in Harlow this month.

  7. Survey launched to gain views on end of life care in East and North Hertfordshire

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    Across East and North Hertfordshire, a new survey has been launched to gain vital feedback on end of life care to help improve services and share learnings.

  8. Improving Healthcare Access for Veterans

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    Find out what the veteran community in Hertfordshire told us about their experiences of accessing healthcare.

  9. The Care Quality Commission (CQC) has investigated ‘do not attempt cardiopulmonary resuscitation’ decisions made during Covid-19.

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    The CQC said it was unacceptable for any do not attempt cardiopulmonary resuscitation (DNACPR) decisions to be made without proper conversations with the individual, or an appropriate representative, taking into account their wishes and needs.

  10. Planning the Future of Mount Vernon Cancer Services for the people of Hertfordshire

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    The review of Mount Vernon Cancer Services is moving into a new engagement stage and project organisers want to hear from you. Find out what is happening now and how you can get involved and have your say.

  11. Health and Social Care Bill moves through Parliament

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    A Health and Social Care Bill was introduced to Parliament in early July.

  12. People living in the poorest areas waiting longer for hospital treatment

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    The King’s Fund and Healthwatch England have jointly called for urgent action to address hospital waiting lists and improve patients’ experience of delays to treatment.

  13. Do you think you get the healthcare you deserve, regardless of race or ethnicity? Share your views and experiences

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    Everybody is entitled to access equal and fair treatment from the NHS. But current ethnic inequalities in healthcare mean this is not always the case.

  14. Healthwatch Hertfordshire has begun work to help end race and ethnic inequalities in local healthcare

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    We have just launched a new project working with local communities and NHS services to improve equality and inclusiveness within the NHS.

  15. Local people are telling us that they feel their race or ethnicity sometimes affects the quality of healthcare they receive. Do you feel the same?

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    Ethnic inequalities in healthcare mean not everyone receives equal treatment from the NHS. See what people are telling us below, and whether good or bad, share your experience to help make a difference.

  16. Working with Local Councillors and Community Groups to Tackle Ethnic Health Inequalities

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    Find out how we helped local councillors shine a light on ethnic health inequalities and how services plan to improve health outcomes for ethnically diverse communities living in Hertfordshire.

  17. What you've been telling us about local services

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    Problems with accessing GP surgeries, waits for hospital appointments and care home visiting rules are some of the top concerns you've been sharing with us over the past six months through our Signposting service.

  18. Healthwatch Hertfordshire welcomes new NHS structure

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    Hertfordshire and West Essex Integrated Care System (ICS) today becomes a statutory body, creating new opportunities to feed people’s views into the planning and running of local services – especially the voices of those not being heard now.

  19. Joining up services in East and North Herts – One year on

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    It's nearly a year since we launched a Community Assembly for the East and North Herts Health and Care Partnership (ENHHCP) with our first meeting in September 2021. Find out more about our work so far.

  20. Local healthcare needs to tackle discrimination, say Black and Asian communities

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    Our ground-breaking Hertfordshire research has found that up to 45 per cent of Black and Asian respondents felt they had been discriminated against in a healthcare setting, with many believing this was because of their ethnicity.

  21. Healthwatch Hertfordshire Supports Black History Month

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    October is Black History Month and at Healthwatch Hertfordshire we are committed to this year's theme - Time for Change: Actions Not Words.

  22. Group A Strep - What you need to know

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    Group A streptococcus is a common bacteria that can cause a number of infections, some mild and some more serious. The vast majority are relatively mild, such as throat infections and impetigo.

  23. What you've been telling us about local services

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    Access to GPs and dentists, along with issues relating to hospitals and mental health care, are the top concerns you've been sharing with us over the past six months through our Signposting service.

  24. Full funding for new local hospitals confirmed

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    The Government has given the green light to build new hospitals in Watford and Harlow, confirming full funding for the much-needed projects.

  25. Herts Trusts achieve Veteran Aware accreditation

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    Two Hertfordshire NHS Trusts have earned Veteran Aware accreditation, recognising their expertise in addressing the needs of the Armed Forces Community when providing community-based healthcare services.