People comforting
Making Carers' Voices Count
Find out how carers, support services and our local mental health Trust took action to improve support for carers when they were most vulnerable.
15 September 2021
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Patient receiving dental treatment
Improving Dental Information Online
During the past 18 months, patients have found it very difficult to find up-to-date information about NHS dental practices. Read our report to find out why and how patients could be better supported to find the information they need.
9 September 2021
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Healthwatch Board Meeting in Public - 24th August 2021
Read more about the August 2021 Board meeting in public. This time our Board Members discussed the recruitment efforts and the figures from our recent contract monitoring return to commissioners.
17 August 2021
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Mother wearing a face mask holding their baby
What are people telling us about the COVID-19 vaccines?
The UK's COVID-19 vaccine rollout has been the most significant public health exercise in recent history. While the rollout has been an incredible achievement, we wanted to understand people's motivations to either receive or refuse the vaccine.
11 August 2021
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Healthwatch Hertfordshire written on a pink balloon
Making the patient voice heard across Health and Social Care in Hertfordshire – Our Annual Report for 2020/21
Read about our efforts during the past year to ensure the patient voice was heard amid the Covid-19 pandemic and improvements made to Hertfordshire services as a result.
29 June 2021
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Several hands raised as if waiting to ask a question
Healthwatch Board Annual General Meeting - 13th July 2021
Read more about our 2021 AGM, where the members approved the accounts, we took a moment of pause to reflect on the past year - and we heard from guest speaker Jim McManus, Director of Public Health for Hertfordshire.
14 June 2021
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Healthwatch General Meeting and Board Meeting in Public - 25th May 2021
Read more about our May 2021 General and Board meeting in public. Our Board members re-elected a Trustee who had served their three year term of office and heard about our priorities for the year ahead.
18 May 2021
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Rear view of a male soldier in uniform walking with a lady pushing a buggy
Improving Healthcare Access for Veterans
We engaged with the veteran community in Hertfordshire to find out their experiences of accessing healthcare.
16 March 2021
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Connect Health Mystery Shop and Clinic Survey of the PhysioLine Service in West Hertfordshire
What’s it like having a Physiotherapy assessment on the telephone and what do patients think of the physiotherapy service provided by Connect Health in West Hertfordshire? Read our report to find out what they said.
9 March 2021
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Dental tools
Access to NHS Dental Services in Hertfordshire. Summary of Enter and View Programme 2017-2019: Findings and Self Audit Checklist
What do dental practices need to do to make them accessible for their patients?
24 February 2021
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Coloured silhouettes of people with speech bubbles
Healthwatch Board Meeting in Public - 23rd February 2021
Read more about our February 2021 Board meeting in public. Our Board members discussed the Trustee Term of Office and our health and social care committee representation.
16 February 2021
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Complaints Policy
If you have a concern or complaint about Healthwatch Hertfordshire, please see details within our complaints policy on how to raise this with us.
14 January 2021
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